At a Glance
- Tasks: Support tech needs and modernise our cloud-first infrastructure.
- Company: Join BizClik Media, a leader in B2B digital publishing and events.
- Benefits: Enjoy 20 days annual leave, flexible working, and learning opportunities.
- Other info: Access to global C-level networks and exciting projects awaits you!
- Why this job: Be part of a passionate team driving digital transformation in a dynamic environment.
- Qualifications: 2+ years IT support experience and knowledge of Microsoft Cloud technologies.
The predicted salary is between 36000 - 60000 £ per year.
BizClik Media is a global leader in B2B digital publishing, media and events. As the creator of award-winning business platforms and experiences, we operate across high-growth areas including sustainability, procurement, fintech and emerging technology. Our events, Sustainability LIVE, Procurement and Supply Chain LIVE, AI LIVE and many others, bring together the most influential C-suite leaders, visionaries and change makers for unmatched content, networking and commercial opportunity.
BizClik Media is seeking an IT System Engineer to join its expanding internal technology team. In this role you will work with a passionate and driven team to support the business and its 21 brands. We are looking for someone who is enthusiastic about technology and is ready for the next step in their career. Over the past 12 months, the business has transformed its technology stack, and this role will be integral in supporting the next 12 months of digital transformation.
Your day-to-day responsibilities will include:
- Assisting staff with their software, hardware and network issues.
- Installing and configuring computer hardware and software.
- Onboarding and off-boarding, and documentation.
- Providing prompt resolution of day-to-day issues related to user PCs, laptops and other devices.
- Ensuring all work is recorded on the IT Ticketing system.
- Handling onboarding and off-boarding tasks for users, including account set-ups, access configuration and security.
- Installing software, managing patch updates and performing general system maintenance.
- Supporting laptops, mobile devices, printers and video-conferencing systems.
- Producing detailed documentation of system administration tasks, processes and related knowledge.
- Identifying and implementing positive business changes, including new technology implementations and security adjustments.
- Communicating effectively with internal customers to ensure alignment and transparency.
- Supporting end users with the various SaaS applications in use by the business.
Required Experience:
- At least 2 years of IT support experience.
- Knowledge and experience of Microsoft Cloud technologies (Entra, Intune, Azure).
- Endpoint setup and configuration for Windows 10/11 and macOS.
- Knowledge and experience of Google Workspace.
- Networking equipment (Wi-Fi, switches, firewalls) such as Ubiquiti and FortiGate.
- Endpoint security solutions – Sophos, Crowdstrike, SentinelOne.
- MDM solutions – Intune, Apple Business Manager, Simple MDM.
- Ability to autonomously troubleshoot difficult issues.
- Problem-solving skills with a focus on process improvement and/or automation.
- Backup and disaster recovery solutions.
- Cloud VOIP solutions.
- Experience supporting users with technologies such as (but not limited to) Google Meet, Zoom, Microsoft Teams, Google AdManager, Adestra.
Bonus Skills:
- Upland Adestra
- Google AdManager
- Zoom
- Google Meets
- Microsoft Teams
What We Offer:
- 20 days annual leave + birthday off
- Flexible hybrid working (Thursdays remote)
- Learning and development opportunities
- Access to global C-level networks through events
BizClik Media is a culture-first workplace that values ambition, integrity and innovation. If you are ready to shape multi-platform, industry-leading content, this is the role for you.
Information Technology System Engineer in Norwich employer: BizClik
At BizClik Media, we pride ourselves on being a dynamic and innovative employer that thrives on creativity and collaboration. As a Campaign Project Manager, you'll be at the forefront of our fast-growing global media and events business, with clear opportunities for professional growth and the chance to engage with industry leaders and cutting-edge brands. Our vibrant work culture fosters ambition and accountability, ensuring that every team member plays a vital role in shaping the future of B2B engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology System Engineer in Norwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what BizClik values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges BizClik might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at BizClik!
✨Direct Apply to BizClik
Let's not forget to apply directly through the BizClik website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology System Engineer in Norwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at BizClik.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at BizClik. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at BizClik
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
