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- Tasks: Support tech needs and modernise our cloud-first infrastructure.
- Company: Join BizClik Media, a leader in B2B digital publishing and events.
- Benefits: Enjoy 20 days annual leave, flexible working, and learning opportunities.
- Why this job: Be part of a passionate team driving digital transformation in a dynamic environment.
- Qualifications: 2+ years IT support experience and knowledge of Microsoft Cloud technologies.
- Other info: Access to global C-level networks and exciting projects awaits you!
The predicted salary is between 36000 - 60000 £ per year.
BizClik Media is a global leader in B2B digital publishing, media and events. As the creator of award-winning business platforms and experiences, we operate across high-growth areas including sustainability, procurement, fintech and emerging technology. Our events, Sustainability LIVE, Procurement and Supply Chain LIVE, AI LIVE and many others, bring together the most influential C-suite leaders, visionaries and change makers for unmatched content, networking and commercial opportunity.
BizClik Media is seeking an IT System Engineer to join its expanding internal technology team. In this role you will work with a passionate and driven team to support the business and its 21 brands. We are looking for someone who is enthusiastic about technology and is ready for the next step in their career. Over the past 12 months, the business has transformed its technology stack, and this role will be integral in supporting the next 12 months of digital transformation.
Your day-to-day responsibilities will include:
- Assisting staff with their software, hardware and network issues.
- Installing and configuring computer hardware and software.
- Onboarding and off-boarding, and documentation.
- Providing prompt resolution of day-to-day issues related to user PCs, laptops and other devices.
- Ensuring all work is recorded on the IT Ticketing system.
- Handling onboarding and off-boarding tasks for users, including account set-ups, access configuration and security.
- Installing software, managing patch updates and performing general system maintenance.
- Supporting laptops, mobile devices, printers and video-conferencing systems.
- Producing detailed documentation of system administration tasks, processes and related knowledge.
- Identifying and implementing positive business changes, including new technology implementations and security adjustments.
- Communicating effectively with internal customers to ensure alignment and transparency.
- Supporting end users with the various SaaS applications in use by the business.
Required Experience:
- At least 2 years of IT support experience.
- Knowledge and experience of Microsoft Cloud technologies (Entra, Intune, Azure).
- Endpoint setup and configuration for Windows 10/11 and macOS.
- Knowledge and experience of Google Workspace.
- Networking equipment (Wi-Fi, switches, firewalls) such as Ubiquiti and FortiGate.
- Endpoint security solutions – Sophos, Crowdstrike, SentinelOne.
- MDM solutions – Intune, Apple Business Manager, Simple MDM.
- Ability to autonomously troubleshoot difficult issues.
- Problem-solving skills with a focus on process improvement and/or automation.
- Backup and disaster recovery solutions.
- Cloud VOIP solutions.
- Experience supporting users with technologies such as (but not limited to) Google Meet, Zoom, Microsoft Teams, Google AdManager, Adestra.
Bonus Skills:
- Upland Adestra
- Google AdManager
- Zoom
- Google Meets
- Microsoft Teams
What We Offer:
- 20 days annual leave + birthday off
- Flexible hybrid working (Thursdays remote)
- Learning and development opportunities
- Access to global C-level networks through events
BizClik Media is a culture-first workplace that values ambition, integrity and innovation. If you are ready to shape multi-platform, industry-leading content, this is the role for you.
Information Technology System Engineer employer: BizClik
Contact Detail:
BizClik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology System Engineer
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with professionals in the IT field. Don’t be shy – introduce yourself and chat about your passion for technology. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your expertise in Microsoft Cloud technologies or networking. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT support scenarios and think through how you’d handle them. Practising your problem-solving approach will help you feel more confident when it’s time to shine in front of potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic techies ready to join our team. Keep an eye on our careers page for the latest openings and make sure your application stands out by highlighting your relevant experience.
We think you need these skills to ace Information Technology System Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT System Engineer role. Highlight your experience with Microsoft Cloud technologies and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your enthusiasm for technology and explain why you're excited about joining BizClik Media. Let us know how you can contribute to our digital transformation journey.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled tricky IT issues in the past. We love candidates who can demonstrate their problem-solving skills and focus on process improvement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at BizClik
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Cloud technologies, especially Entra, Intune, and Azure. Be ready to discuss your experience with endpoint setup for Windows and macOS, as well as any networking equipment you've worked with. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Problem-Solving Skills
Prepare examples of how you've autonomously troubleshot difficult issues in the past. BizClik Media values problem-solving skills, so think of specific instances where you identified a problem, implemented a solution, and improved a process. This will demonstrate your proactive approach and ability to adapt.
✨Communicate Clearly
Effective communication is key, especially when dealing with internal customers. Practice explaining technical concepts in simple terms, as you'll need to ensure alignment and transparency with non-technical staff. Consider role-playing with a friend to refine your communication style.
✨Be Ready for Exciting Projects
BizClik Media is undergoing a digital transformation, so express your enthusiasm for working on modernising cloud-first infrastructures. Research their recent projects or events and be prepared to discuss how your skills can contribute to their ongoing success. Showing genuine interest in their mission will set you apart.
