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- Tasks: Answer calls, take messages, and provide top-notch customer service for various businesses.
- Company: Join a growing team at Telephone-Answering, dedicated to client success.
- Benefits: Full-time hours with no weekends, stable work environment, and a supportive team.
- Why this job: Be the voice that ensures clients never miss an opportunity – make a real difference!
- Qualifications: Experience in reception or call handling, with strong communication skills.
- Other info: Enjoy a positive workplace culture and regular office hours.
The predicted salary is between 28800 - 43200 £ per year.
Are you a confident communicator with a professional telephone manner?
Do you have relevant experience of working in a fast-paced OFFICE ENVIRONMENT?
Have you got fast and accurate data entry skills?
Do you live in Luton or within easy access of LU4 9DZ?
If so, we’d love to hear from you!
At Telephone-Answering, we provide virtual reception, telephone answering, and PA services to businesses of all sizes. Our mission is simple: to make sure our clients never miss an opportunity because of a missed call. We’re growing – and looking for a skilled and reliable Telephone Receptionist & Inbound Call Handler to join our team.
What You’ll Do:
- Answer incoming calls quickly and professionally on behalf of a variety of businesses
- Take accurate messages and relay them efficiently to clients
- Build rapport with callers and represent our clients to the highest standard
- Make occasional outbound calls when needed
- Keep up to date with client information and procedures
- Manage diaries, assist with secretarial tasks, and help keep the day running smoothly
- Maintain accurate records and support day-to-day workflow
- Deliver “World Class” customer service every step of the way
What We’re Looking For:
- Experience in a similar role and office environment (Receptionist, Call Handler, or Virtual PA)
- Confident, clear, and professional phone manner
- Excellent computer and typing skills
- Strong attention to detail, listening, and multitasking abilities
- Self‑motivated, reliable, and able to use your initiative
- Good spelling and grammar
- Punctual and dependable, with a positive attitude
Working Hours:
You’ll work Monday to Friday, 10:00am to 5:30pm – no weekends or evenings required. Our office hours are 08:30–18:00, so you’ll be an essential part of our daytime team.
If you’re ready to bring your professionalism and people skills to a growing company that values excellent service, we’d love to hear from you.
Apply now by sending us your CV.
We request that recruitment agencies or like do not contact us re this advert.
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Telephone Receptionist & Inbound Call Handler (Full-Time, Luton Office Based – NO REMOTE WORKING employer: Biz Virtual Ltd
Contact Detail:
Biz Virtual Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Receptionist & Inbound Call Handler (Full-Time, Luton Office Based – NO REMOTE WORKING
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their services, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone manner! Since this role is all about handling calls, try rehearsing with a friend or family member. Focus on being clear, confident, and friendly – it’ll make a world of difference when you’re on the line.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if it’s the right fit for you too!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them of your enthusiasm for the position. It’s a simple way to stand out from the crowd.
We think you need these skills to ace Telephone Receptionist & Inbound Call Handler (Full-Time, Luton Office Based – NO REMOTE WORKING
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight your relevant experience in reception or call handling, and don’t forget to showcase your excellent phone manner and attention to detail.
Tailor Your Cover Letter: When writing your cover letter, be sure to tailor it to us. Mention why you’re excited about the role and how your skills align with our mission of providing top-notch customer service.
Show Off Your Skills: We love seeing strong computer and typing skills, so if you’ve got any certifications or examples of your work, include them! Also, mention your multitasking abilities and how you manage to stay organised under pressure.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. We’re eager to see your application, so don’t hesitate – send us your CV and let’s get started!
How to prepare for a job interview at Biz Virtual Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Telephone-Answering. Understand their mission and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Phone Manner
Since the role involves handling calls, practice speaking clearly and professionally. You might even want to do a mock call with a friend to get comfortable with the format and ensure you sound confident.
✨Showcase Your Multitasking Skills
During the interview, be ready to discuss how you've managed multiple tasks in previous roles. Give specific examples of how you’ve handled busy periods or dealt with challenging situations while maintaining a high standard of service.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the position and helps you determine if the company is the right fit for you. Think about what you want to know about their team culture or client expectations.