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- Tasks: Supervise pool activities, ensure safety, and provide excellent customer service.
- Company: Join BH Live, a community-focused charity enhancing health and wellbeing.
- Benefits: Earn up to £12.21 per hour, enjoy flexible hours, and access gym membership.
- Why this job: Make a real difference in your community while having fun at the pool.
- Qualifications: NPLQ qualification, confident swimmer, and great customer service skills required.
- Other info: Flexible working hours, including weekends and evenings, with training opportunities.
Sites: BH Live Active, Bitterne
Geographical Location: Southampton
Hourly rate: Up to £12.21 per hour
Contract Type: Casual
The role: BH Live is recruiting for Casual NPLQ qualified Lifeguards to join our team at BH Live Active, Bitterne in Southampton. Bitterne Leisure Centre is a multi-complex facility, offering activities for visitors of all ages and abilities to help improve health and wellbeing. Swimming lessons and sessions take place regularly across a 25m main pool (complete with a water slide) and a 10m learner pool.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure our customers are kept safe and comply with the centre rules.
- Erect, dismantle and move equipment.
- Clean the centre and equipment.
- Be vigilant and supervise people who are using the pool and centre facilities.
To be successful you will need:
- Your NPLQ qualification
- Satisfactory DBS Clearance
- Be a confident swimmer
- To keep calm under pressure and have good initiative
- The ability to concentrate whilst working poolside
- Great customer service skills
- To be available to work hours aligned to the centres opening hours, including weekends, evenings and bank holidays.
- Be willing to work at other local sites.
We offer:
- Gym and Swim membership (eligibility criteria applies)
- Onsite parking (dependent on site)
- Training and development opportunities
- Holiday allowance
- Pension (subject to eligibility criteria)
- Flexible casual working hours, including weekends, bank holidays and evenings
About BH Live: Champions of community engagement, health and wellness across Dorset, Hampshire, and London. BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all. With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves. BH Live was established in 2010.
Casual Lifeguard in Southampton employer: Bitterne Leisure Centre
Contact Detail:
Bitterne Leisure Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Lifeguard in Southampton
✨Tip Number 1
Get to know the company! Before your interview, check out BH Live's website and social media. Understanding their mission and values will help you connect with the team and show you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your lifeguard skills! Make sure you're up to speed with your NPLQ training and can demonstrate your swimming abilities. Being confident in your skills will not only impress the interviewers but also give you a boost of confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've provided great service or handled difficult situations. Lifeguarding is all about keeping people safe and happy, so let them know you can do both!
✨Tip Number 4
Apply through our website! We recommend submitting your application as soon as possible to increase your chances. Plus, it’s the best way to ensure your application gets seen by the right people at BH Live.
We think you need these skills to ace Casual Lifeguard in Southampton
Some tips for your application 🫡
Show Off Your NPLQ Qualification: Make sure to highlight your NPLQ qualification right at the start of your application. This is a must-have for us, so don’t be shy about showcasing it!
Customer Service is Key: We love candidates who can demonstrate great customer service skills. Share any relevant experiences where you’ve gone above and beyond to help others, especially in a busy environment.
Be Yourself!: Let your personality shine through in your application. We’re looking for confident swimmers who can keep calm under pressure, so don’t hesitate to share how you handle challenging situations.
Apply Through Our Website: Remember, all applications need to be made via the BH Live Careers site. It’s super easy, and we recommend getting your application in as soon as possible to avoid missing out!
How to prepare for a job interview at Bitterne Leisure Centre
✨Know Your Stuff
Make sure you brush up on your NPLQ qualification and any relevant lifeguarding protocols. Being able to discuss your training and how it applies to the role will show that you're serious about safety and customer care.
✨Show Off Your Customer Service Skills
Since you'll be the main point of contact for customers, think of examples where you've provided excellent service in the past. Be ready to share how you handle difficult situations or keep calm under pressure—this is key for a lifeguard!
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you'd respond to an emergency or manage a busy poolside. Practise your responses so you can demonstrate your quick thinking and initiative.
✨Flexibility is Key
Highlight your availability to work varied hours, including weekends and bank holidays. This shows that you're committed and willing to adapt to the needs of the centre, which is crucial for a casual role.