At a Glance
- Tasks: Help customers with credit-building products via phone, email, and live chat.
- Company: Join a dynamic fintech company in the heart of Camden.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Other info: On-site role with a vibrant office culture and interview on 12/08/2026.
- Why this job: Make a real difference by helping customers improve their financial health.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24300 - 29700 £ per year.
Bits is seeking 1–2 Senior Customer Support Agents for our London office in Camden Town.
The role is on-site a minimum of four days per week and involves helping customers understand credit-building products across phone, email and live chat.
You will resolve queries, investigate complaints, and keep confidential records secure while learning our database systems. Interview day is at the Camden office on 12/08/2026.
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Senior Customer Support Agent - Fintech (On-site, Camden) employer: Bits
Bits is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about fintech. Located in the vibrant Greater London area, we offer our employees unique growth opportunities, mentorship from industry leaders, and the chance to make a real difference in customers' financial well-being. Join us to be part of a collaborative team where your ideas are valued and your career can flourish.
