BITHUMB LABS PTE. LTD. is seeking a Customer Support Specialist to be the first point of contact for post-launch queries and maintenance requests.
No prior experience is required for the entry-level version; training will be provided to those who are patient and good at solving problems. You will handle inquiries via email, chat, and ticketing tools, log and categorize issues, troubleshoot common problems, and keep clients updated until resolution.
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