Social Media Manager (Fully Remote, Worldwide)

The Original Bitcoin Exchange is committed to empowering individuals to transact and connect seamlessly across the globe. Our mission has been to champion freedom through innovative, reliable, and accessible technology, ensuring that everyone, everywhere, has the tools to participate in a truly open and borderless world.

We are driven by a relentless pursuit of innovation and financial empowerment. By prioritising education and delivering a cutting-edge platform, we enable users to seamlessly buy, hold, and trade digital assets with confidence. Our forward-thinking, agile approach ensures that financial freedom is not just a vision, but a reality for all.

Our team focuses on crafting solutions to the market's toughest challenges. Despite our global presence and impact, we maintain a small, technology-focused core, fostering a culture of collaboration and innovation. We value integrity and autonomy, empowering our team to contribute from concept to launch.

We are looking for a Social Media Manager who will be responsible for planning, coordinating, and implementing social media campaigns and community growth strategies for Bitfinex. The successful candidate will be able to bring our values and campaigns to life across our social media channels.

You will develop and execute a social media strategy for Bitfinex that develops our presence and identity with the aim of bringing higher levels of engagement and trust among our customers and followers.

Your Day-to-Day:

• Develop and implement social strategies that drive community engagement and increase Bitfinex brand awareness and user acquisition.
• Conceptualise, categorise, visualise, edit and execute every piece of social content that goes out.
• Create and manage social distribution plans and schedules that align with wider marketing and business efforts.
• Define and track key performance indicators and use these to report on your strategies and campaigns to the rest of the team and management on a weekly basis.
• Put our community first, always. Make a positive impact in the hearts of our direct supporters and the larger community.
• Create synergies with the PR team to initiate joint projects which feature a high integration of social.
• Network with industry professionals and influencers through social media outreach and leverage these relationships to benefit our PR and marketing efforts.
• Work with our product team to surface valuable customer feedback which can inform new product developments.
• Collaborate with Marketing and Product development teams to create social 'buzz' regarding new product launches.

What You Bring to the Table:

• 3-5 years of work experience in social media management and/or strategy in technology, finance or media.
• Demonstrated self-starter, with the ability to work in a team environment with minimal oversight.
• Strong English communication skills, both written and verbal.
• Experience prioritising tasks, managing deadlines, adapting with changing priorities, and balancing short-term needs with long-term strategic initiatives.
• Proven ability to work in multidisciplinary teams with copywriters, designers, customer support, product managers, etc.
• Ability to deal with negative sentiment diplomatically, and convert detractors to supporters.
• Ability to use data to communicate and report how social goals, strategy and results relate to wider business aims.
• Ability to work with visuals, simple gifs, PS assets, videos, etc.

What We Offer:

• Flexible Work & Remote-Friendly Culture
• Mentorship & Growth
• Competitive Pay
• Career Development Opportunities
• Supportive Team Environment
• Learning & Knowledge Sharing
• Team-Building Activities
• Social activities (online & in-person)
• A collaborative environment where your creativity will have a direct impact on the brand's narrative

If you’re a visionary who thrives at the intersection of technology, knowledge and innovation, we want to hear from you!