At a Glance
- Tasks: Lead operations in a flagship food hall and support multiple hospitality sites.
- Company: Join a fast-growing, innovative hospitality business in London.
- Benefits: Earn up to £60,000 with significant autonomy and career progression.
- Other info: Enjoy an entrepreneurial culture with strong investment backing.
- Why this job: Shape the future of a dynamic multi-brand hospitality concept.
- Qualifications: Experience in multi-site QSR or high-volume hospitality operations.
The predicted salary is between 40000 - 50000 £ per year.
Our client is seeking an experienced Operations Manager to oversee a flagship container-style food hall operation, alongside operational support across multiple hospitality sites within a growing London-based estate. This is an exciting opportunity to join a fast-growing hospitality business operating innovative multi-brand food concepts in high-profile locations. The role is focused on a permanent, high-volume trading environment with a strong emphasis on operational excellence, people leadership, commercial performance, and stakeholder management.
The successful candidate will take ownership of a flagship hospitality complex while also supporting operations across additional restaurant, pop-up, and venue-based locations. This role requires a commercially driven operator who is equally comfortable leading busy services, developing teams, and building strong relationships with landlords, clients, and external stakeholders. Backed by significant investment, the business has experienced substantial year-on-year growth and continues to expand rapidly across the UK hospitality market.
The Role
- Based primarily at a flagship multi-brand hospitality destination
- Operational oversight of a permanent container-style food hall concept
- Additional responsibility for supporting multiple hospitality locations across London
- Oversight of a venue-based operation within a major sporting and entertainment destination
- High-volume, fast-paced operational environment
- Significant focus on stakeholder and client relationship management
- Ideal for an experienced hospitality operator who thrives in dynamic, multi-site environments
Working Pattern
This role will involve a flexible hospitality schedule aligned to trading demands, including evenings and weekends where required.
- Operational leadership on-site
- Team management and recruitment
- Weekly administration and planning responsibilities
- Cross-site operational support
Key Responsibilities
- Leading operations across a high-volume, multi-brand hospitality complex
- Supporting operational standards across multiple London locations
- Taking full accountability for operational and commercial performance
- Using BI and reporting tools to understand performance and maximise trading opportunities
- Managing recruitment, onboarding, and development of management teams
- Driving consistency, service standards, and guest experience across all sites
- Building and maintaining strong relationships with landlords and key stakeholders
- Managing supplier relationships, logistics, and site operations
- Supporting the implementation of systems, SOPs, and scalable operational processes
- Producing operational and commercial reporting
- Leading from the front in a highly hands-on operational environment
Ideal Background
- Multi-site QSR or fast casual General Managers
- High-volume hospitality operators
- Mid-level to senior managers with scale-up or rapid growth experience
- Operators experienced in multi-brand environments, food halls, or complex hospitality venues
- Leaders with strong stakeholder management and client-facing experience
- Resilient, solution-focused operators who thrive in fast-paced environments
The successful candidate will be highly organised, hands-on, commercially aware, and comfortable operating in an environment where structure and processes continue to evolve as the business grows.
What's on Offer
- Salary up to £60,000
- Opportunity to join a rapidly scaling hospitality business
- Significant autonomy and ownership
- Exposure to an innovative multi-brand hospitality concept
- Long-term progression opportunities as the business expands
- Entrepreneurial culture with strong investment backing
- The opportunity to play a key role in shaping the future growth of the business
Operations Manager - QSR & Food Hall Operations in Slough employer: Bite Talent
Join a dynamic and rapidly expanding hospitality business that offers an exciting opportunity for an Operations Manager to lead a flagship food hall and support multiple sites across London. With a strong emphasis on operational excellence, employee development, and stakeholder management, this role provides significant autonomy and the chance to shape the future of innovative multi-brand food concepts in high-profile locations. Enjoy a vibrant work culture backed by substantial investment, offering long-term growth opportunities in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - QSR & Food Hall Operations in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bite Talent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bite Talent
Don't be shy about reaching out to Bite Talent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - QSR & Food Hall Operations in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bite Talent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bite Talent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
