At a Glance
- Tasks: Conduct audits, coach teams, and enhance operational performance across UK franchise sites.
- Company: Join a fast-growing, award-winning international QSR brand with over 150 UK locations.
- Benefits: Up to £45,000 salary, £6,000 car allowance, expenses covered, and career progression opportunities.
- Other info: Dynamic role with direct exposure to senior leadership and clear pathways to senior operations roles.
- Why this job: Step into a head office role and influence brand standards while travelling across the UK.
- Qualifications: Experience in QSR management, strong coaching skills, and a valid driving licence required.
The predicted salary is between 45000 - 45000 € per year.
Field Based
Up to £45,000 + £6,000 car allowance + expenses
Are you an experienced high volume QSR Store Manager looking to step into a Head Office role? We are supporting a fast-growing, award winning international QSR brand with 150+ UK sites and 30+ new openings every year is looking for a Compliance Manager to join its Operations Excellence team.
This is a field-based role combining compliance auditing, operational coaching, and stakeholder management across the UK franchise network. It’s an ideal opportunity for a seasoned QSR Store Manager ready to step into a head office operations role and gain exposure to multi-site operations in a rapidly expanding brand.
You will spend most of your time visiting stores across the UK franchise network, conducting unannounced audits, coaching teams, and working closely with franchise partners to drive brand standards and operational excellence. While auditing is a key part of the job, the real value lies in coaching teams, influencing franchise partners, and improving operational performance across the network.
- Join a rapidly scaling international QSR brand
- Direct exposure to senior leadership in a lean head office team
- Opportunity to influence brand standards across the UK network
- Clear progression pathway toward Area Manager or senior operations roles
Store Auditing:
- Conduct regular and unannounced audits across franchised restaurants to assess brand standards, operational compliance, food safety, and customer experience.
Coaching & Development:
- Coach store managers and teams during visits to improve operational standards, strengthen processes, and drive better performance.
- Build strong relationships with franchise partners and Franchise Business Managers to align on expectations and address compliance gaps.
- Identify recurring operational issues and support improvements to processes, training, and standards across the network.
Experience in a major QSR brand:
- Exposure to projects outside day-to-day operations, such as: covering for an Area Manager, supporting new store openings, leading training initiatives or operational improvement projects, participating in brand audits or compliance programs.
Strong coaching and stakeholder management skills. Most importantly, you are someone who understands operations deeply and enjoys helping teams improve.
Travel & Location:
- This is a field-based role with extensive travel.
- 3 nights away per week on average across the year, not every single week.
- Driving licence required.
- Travel is covered from the moment you leave home.
Operations and Compliance Manager (Permanent) employer: Bite Talent
Join a dynamic and rapidly expanding international QSR brand that values operational excellence and employee development. With a clear progression pathway towards senior roles, you will enjoy a supportive work culture that encourages coaching and collaboration across the UK franchise network. Benefit from direct exposure to senior leadership and the opportunity to influence brand standards while enjoying a competitive salary and generous car allowance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Compliance Manager (Permanent)
✨Tip Number 1
Network like a pro! Reach out to your connections in the QSR industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get ready for those interviews! Research the company and its operations thoroughly. Be prepared to discuss how your experience as a Store Manager can translate into the Compliance Manager role, especially in terms of coaching and operational excellence.
✨Tip Number 3
Showcase your coaching skills! During interviews, share specific examples of how you've improved team performance in the past. Highlight your ability to build relationships with franchise partners and how you’ve tackled compliance issues head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations and Compliance Manager (Permanent)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations and Compliance Manager role. Highlight your QSR experience, coaching abilities, and any relevant projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about compliance and operations in the QSR industry. Share specific examples of how you've improved operational performance in the past – we love a good story!
Showcase Your Coaching Skills:Since this role involves a lot of coaching and stakeholder management, make sure to highlight your experience in these areas. Tell us about times you've successfully influenced teams or partners to achieve better results. We’re all about collaboration here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bite Talent
✨Know Your QSR Inside Out
Make sure you brush up on your knowledge of the quick service restaurant (QSR) industry. Understand the brand's values, operational standards, and recent developments. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached teams in the past. Think about specific situations where your guidance led to improved performance or compliance. This is crucial for a role that focuses on coaching and development.
✨Demonstrate Stakeholder Management Experience
Be ready to discuss your experience in managing relationships with various stakeholders. Highlight instances where you've aligned expectations or resolved conflicts, as this will be key in working with franchise partners and managers.
✨Prepare for Field-Based Scenarios
Since this role involves extensive travel and unannounced audits, think about how you would handle unexpected situations in the field. Prepare scenarios where you've had to adapt quickly and maintain operational excellence under pressure.
