At a Glance
- Tasks: Lead and support multiple cafe sites, driving performance and guest experience.
- Company: Established casual dining brand with a focus on growth and investment in people.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a vibrant team dedicated to excellence and innovation in the dining industry.
- Why this job: Make a real impact by enhancing guest experiences and leading a talented team.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for an experienced Operations Manager to oversee a region of approximately 13 sites across the East Midlands. This opportunity is with a well-established branded casual dining business that is continuing to invest in its estate and people. You'll inherit a fully staffed region and be responsible for supporting your General Managers, driving performance, and ensuring sites deliver an excellent guest experience while achieving commercial targets.
Key Responsibilities
- Lead and support a portfolio of 15–20 sites across the region.
- Drive performance across labour, sales, gross profit and key operational KPIs.
- Ensure sites consistently deliver excellent guest service and operational standards.
- Coach and develop General Managers and their teams to improve performance and engagement.
- Support recruitment, succession planning and talent development across the region.
- Share best practice and implement successful ways of working across multiple sites.
- Work closely with senior leadership to support business objectives and growth plans.
- Play a key role in supporting the ongoing refurbishment programme across the estate.
- Ensure compliance, health and safety standards are met.
Operations Manager - Premium cafe concept in Nottingham employer: Bite Talent
Join a dynamic and well-established casual dining business that prioritises employee development and offers a supportive work culture. As an Operations Manager, you'll benefit from a fully staffed region, opportunities for coaching and talent development, and the chance to drive performance across multiple sites in the vibrant East Midlands. With a commitment to excellence and ongoing investment in both people and facilities, this role promises a rewarding career path in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Premium cafe concept in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in managing multiple sites. This will help you showcase how you can drive performance and enhance guest experiences.
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully led teams and improved operational standards in previous roles. Use specific examples that highlight your ability to coach General Managers and achieve commercial targets.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace Operations Manager - Premium cafe concept in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your experience in managing multiple sites and driving performance, as this is key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our premium cafe concept. Share specific examples of how you've supported teams and improved guest experiences in previous roles.
Showcase Your Leadership Skills:We want to see how you’ve coached and developed teams in the past. Include examples of how you've driven engagement and performance among General Managers and their teams.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Bite Talent
✨Know Your Numbers
As an Operations Manager, you'll need to be on top of key performance indicators. Brush up on your knowledge of labour costs, sales figures, and gross profit margins. Be ready to discuss how you've driven performance in these areas in your previous roles.
✨Showcase Your Coaching Skills
This role involves supporting and developing General Managers. Prepare examples of how you've successfully coached teams in the past. Think about specific situations where your guidance led to improved performance or engagement.
✨Understand Guest Experience
Excellent guest service is crucial in this position. Be prepared to talk about your approach to ensuring a top-notch guest experience. Share any strategies you've implemented that have positively impacted customer satisfaction in your previous roles.
✨Be Ready for Change
With ongoing refurbishments and growth plans, adaptability is key. Discuss your experience with change management and how you've successfully navigated transitions in your previous positions. Highlight your ability to implement best practices across multiple sites.
