At a Glance
- Tasks: Lead and develop multi-site teams to enhance customer experiences and drive sales growth.
- Company: Exciting hospitality business with a focus on innovation and team development.
- Benefits: Competitive salary, car allowance, and a comprehensive benefits package.
- Other info: Join a supportive leadership team with strong career development opportunities.
- Why this job: Shape the future of a growing business and make a real impact on culture and performance.
- Qualifications: Experience in multi-site leadership and a passion for developing people.
The predicted salary is between 50000 - 55000 £ per year.
Are you the type of leader who spots opportunities others miss? Do you walk into a business and immediately see ways to improve performance, develop people and create a better customer experience? If so, keep reading. We're partnering with an exciting, growing hospitality business entering a hugely ambitious phase of its journey. With significant investment across people, operations, food, marketing and culture, they're building something special and looking for an operations Manager to help drive the next chapter.
The Opportunity
This isn't a role where you'll spend your days ticking boxes and forwarding emails. You'll lead a diverse multi-site region across Bristol, Cheltenham and Swindon, working closely with a passionate senior leadership team that genuinely values fresh thinking, initiative and autonomy. The foundations are in place. Now it's about unlocking the next level. You'll have the freedom to test ideas, improve ways of working, develop talent and make a measurable impact on both culture and commercial performance.
What You'll Be Doing
- Leading and developing a multi-site team across the Southwest
- Coaching managers to deliver exceptional customer experiences
- Driving sales growth, operational excellence and profitability
- Identifying opportunities to improve standards, processes and performance
- Creating high-performing teams through engagement, coaching and accountability
- Working closely with senior leadership on regional strategy and business improvement initiatives
- Using data and insight to make informed decisions and drive results
- Building a positive, people-first culture where teams can thrive
What We're Looking For
We're far more interested in the person than the brands on your CV. You must have experience leading multiple locations and managing teams across a multi-site operation. Whether your background is hospitality, retail, leisure, QSR, coffee or another customer-focused environment, we're looking for someone who understands how to drive performance through people. You'll be someone who:
- Has proven multi-site leadership experience
- Naturally brings people together and creates high-performing teams
- Leads with energy, positivity and authenticity
- Has strong commercial awareness and operational instincts
- Enjoys improving businesses and developing people
- Is comfortable challenging the norm and driving change
- Takes ownership, follows through and delivers results
- Loves being out in the business, coaching and supporting teams
- Uses data and insight to identify opportunities and improve performance
Most importantly, you'll be a people-first leader who can inspire teams, build engagement and create a culture where people genuinely want to perform.
Why Join?
- Join a business investing heavily in its future
- Work alongside an ambitious and supportive leadership team
- Genuine autonomy to make decisions and drive change
- Opportunity to shape culture, people and performance
- A business where your ideas will be heard
- Strong career development opportunities as the business continues to grow
- £50,000 - £55,000 salary
- Car allowance
- Benefits package
The Bottom Line
This is an opportunity to join a business that is evolving, growing and full of potential. If you're the type of leader who loves building great teams, improving performance and making a genuine impact, we'd love to hear from you. Apply now for a confidential conversation.
Operations Manager – specialty coffee in Newport employer: Bite Talent
Join a dynamic and rapidly growing hospitality business in the Southwest, where your leadership can truly make a difference. With a strong focus on people development, operational excellence, and a culture that values fresh ideas, you'll have the autonomy to drive change and enhance customer experiences across multiple sites. Enjoy competitive salary packages, a supportive leadership team, and significant opportunities for career growth as you help shape the future of this exciting company.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager – specialty coffee in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've developed teams and improved performance in previous roles. This is your chance to demonstrate that you're the people-first leader they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our exciting journey in the specialty coffee world.
We think you need these skills to ace Operations Manager – specialty coffee in Newport
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in the past and the impact it had on performance and culture.
Highlight Your Multi-Site Experience:Make sure to emphasise your experience managing multiple locations. We want to know how you've successfully navigated challenges across different sites and what strategies you used to drive results.
Be Authentic:We’re looking for genuine people who can inspire others. Don’t be afraid to show your personality in your application. Share your passion for developing talent and creating exceptional customer experiences.
Use Data to Tell Your Story:Incorporate data and insights into your application to back up your achievements. Whether it's sales growth or team engagement metrics, we love seeing how you've used data to make informed decisions and drive change.
How to prepare for a job interview at Bite Talent
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to multi-site operations. Be ready to discuss how you've used data to drive sales growth and improve operational excellence in your previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your people-first leadership approach. Think about times when you’ve successfully developed teams or improved customer experiences, and be ready to share these stories during the interview.
✨Be Ready to Challenge the Norm
This role is all about innovation and improvement. Come prepared with ideas on how you would enhance processes or culture within the company. Demonstrating your ability to think outside the box will show that you're the right fit for their ambitious goals.
✨Engage with the Interviewers
Remember, interviews are a two-way street. Prepare thoughtful questions about the company's vision and culture. This not only shows your interest but also helps you assess if this is the right environment for you to thrive.
