At a Glance
- Tasks: Lead and develop multi-site teams to enhance customer experiences and drive sales growth.
- Company: Exciting hospitality business with a focus on innovation and team development.
- Benefits: Competitive salary, car allowance, and strong career development opportunities.
- Other info: Join a supportive leadership team and enjoy genuine autonomy in your role.
- Why this job: Make a real impact by shaping culture and performance in a growing company.
- Qualifications: Experience in multi-site leadership and a passion for developing people.
The predicted salary is between 50000 - 55000 £ per year.
Are you the type of leader who spots opportunities others miss? Do you walk into a business and immediately see ways to improve performance, develop people and create a better customer experience? If so, keep reading.
We're partnering with an exciting, growing hospitality business entering a hugely ambitious phase of its journey. With significant investment across people, operations, food, marketing and culture, they're building something special and looking for an operations manager to help drive the next chapter.
The Opportunity
This isn't a role where you'll spend your days ticking boxes and forwarding emails. You'll lead a diverse multi-site region across Bristol, Cheltenham and Swindon, working closely with a passionate senior leadership team that genuinely values fresh thinking, initiative and autonomy. The foundations are in place. Now it's about unlocking the next level. You'll have the freedom to test ideas, improve ways of working, develop talent and make a measurable impact on both culture and commercial performance.
What You'll Be Doing
- Leading and developing a multi-site team across the Southwest
- Coaching managers to deliver exceptional customer experiences
- Driving sales growth, operational excellence and profitability
- Identifying opportunities to improve standards, processes and performance
- Creating high-performing teams through engagement, coaching and accountability
- Working closely with senior leadership on regional strategy and business improvement initiatives
- Using data and insight to make informed decisions and drive results
- Building a positive, people-first culture where teams can thrive
What We're Looking For
We're far more interested in the person than the brands on your CV. You must have experience leading multiple locations and managing teams across a multi-site operation. Whether your background is hospitality, retail, leisure, QSR, coffee or another customer-focused environment, we're looking for someone who understands how to drive performance through people.
You'll be someone who:
- Has proven multi-site leadership experience
- Naturally brings people together and creates high-performing teams
- Leads with energy, positivity and authenticity
- Has strong commercial awareness and operational instincts
- Enjoys improving businesses and developing people
- Is comfortable challenging the norm and driving change
- Takes ownership, follows through and delivers results
- Loves being out in the business, coaching and supporting teams
- Uses data and insight to identify opportunities and improve performance
Most importantly, you'll be a people-first leader who can inspire teams, build engagement and create a culture where people genuinely want to perform.
Why Join?
- Join a business investing heavily in its future
- Work alongside an ambitious and supportive leadership team
- Genuine autonomy to make decisions and drive change
- Opportunity to shape culture, people and performance
- A business where your ideas will be heard
- Strong career development opportunities as the business continues to grow
- £50,000 - £55,000 salary
- Car allowance
- Benefits package
The Bottom Line
This is an opportunity to join a business that is evolving, growing and full of potential. If you're the type of leader who loves building great teams, improving performance and making a genuine impact, we'd love to hear from you. Apply now for a confidential conversation.
Locations
Operations Manager – specialty coffee in Newport, Wales employer: Bite Talent
Join a dynamic and rapidly growing hospitality business that prioritises innovation and employee development. With a strong focus on creating a positive, people-first culture, you'll have the autonomy to implement your ideas and drive meaningful change across multiple sites in Bristol, Cheltenham, and Swindon. Enjoy competitive salary packages, robust career growth opportunities, and the chance to work alongside a supportive leadership team dedicated to your success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager – specialty coffee in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about contributing to their success.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've developed teams and improved performance in previous roles. This is your chance to demonstrate that you're the people-first leader they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a business that values fresh thinking and initiative.
We think you need these skills to ace Operations Manager – specialty coffee in Newport, Wales
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in the past and the impact it had on performance and culture.
Highlight Multi-Site Experience:Make sure to emphasise your experience managing multiple locations. We want to know how you've successfully navigated challenges across different sites and what strategies you used to drive results.
Be Data-Driven:In your application, mention how you've used data and insights to make informed decisions. We love candidates who can demonstrate their ability to analyse performance metrics and implement improvements based on that data.
Inject Your Passion for People:Let us feel your passion for developing people and creating a positive culture. Share stories that showcase your commitment to coaching and engaging teams, as this is a key part of our ethos at StudySmarter.
How to prepare for a job interview at Bite Talent
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to multi-site operations. Be ready to discuss how you've used data to drive sales growth and improve operational excellence in your previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your people-first leadership approach. Think about times when you've successfully coached teams or improved customer experiences, and be ready to share these stories during the interview.
✨Be Ready to Challenge the Norm
This role is all about innovation and improvement. Come prepared with ideas on how you would enhance processes or culture within the business. Show them you're not afraid to think outside the box!
✨Engage with the Company Culture
Research the company’s values and culture before your interview. Be ready to discuss how your personal values align with theirs and how you can contribute to building a positive, people-first environment.
