At a Glance
- Tasks: Lead and manage multiple QSR sites, driving performance and growth across Scotland.
- Company: Join a high-growth, investor-backed QSR brand making waves in the hospitality industry.
- Benefits: Competitive salary, performance bonuses, car allowance, and opportunities for career progression.
- Other info: Enjoy strong autonomy and the chance to develop your leadership skills in a dynamic market.
- Why this job: Be part of an exciting expansion journey and make a real impact in a fast-paced environment.
- Qualifications: Experience managing 8+ high-volume sites in QSR or fast casual settings.
The predicted salary is between 70000 - 70000 £ per year.
A market-leading, high-growth QSR business is seeking an exceptional Operations Manager to oversee a high-performing multi-site region across Edinburgh and the wider Scotland territory. This is a senior field leadership role within a rapidly expanding, investor-backed QSR group operating at scale across the UK & Ireland. The business is in a significant growth phase, with aggressive expansion across city centres, retail parks, drive-thrus and travel hubs. The role is best suited to a commercially driven, high-energy multi-site operator with experience managing 8+ high-volume sites, who thrives in fast-paced environments where execution, standards and people leadership directly impact performance.
The Role
- Full operational ownership of 8+ QSR sites across Scotland (Edinburgh core region)
- Accountability for P&L delivery, labour %, sales growth and EBITDA contribution
- Leadership of high-performing General Managers and field teams
- Responsibility for new site openings and regional rollout support (2–4 per year)
- Close partnership with central operations, HR, training and commercial teams
- Highly field-based role — majority of time spent in restaurants
Key Responsibilities
Commercial & Performance
- Own weekly and monthly sales, labour and profit performance across all sites
- Drive KPIs including ATV, delivery mix, covers, throughput and labour efficiency
- Deliver EBITDA improvement across both mature and new sites
- Identify and act on underperformance quickly and decisively
People & Leadership
- Lead, coach and develop a team of high-performing GMs
- Build succession pipelines and internal promotion pathways
- Drive performance management and accountability culture
- Create a strong, energised and high-performance field culture
Operations & Standards
- Ensure consistent delivery of brand standards across all locations
- Maintain compliance across food safety, H&S, audits and operational checks
- Drive guest experience, speed of service and product quality metrics
Growth & Openings
- Support end-to-end delivery of new openings in region
- Work closely with pre-opening and central support teams
- Ensure sites hit trading standards from day one
Ideal Background
- Experienced Area / Regional / Operations Manager from QSR or Fast Casual
- Proven experience managing 8+ high-volume sites
- Strong exposure to branded, high-footfall hospitality environments
- Track record of driving sales growth, labour efficiency and profitability
- Experience in new openings and fast-growth environments
- Strong leadership and GM development capability
- Hands-on, resilient field operator with strong commercial awareness
What’s on Offer
- Salary up to £70,000
- Performance bonus scheme
- Car allowance
- High-growth, investment-backed QSR brand
- Strong autonomy and ownership of a developing region
- Long-term progression into senior regional leadership roles
- Exposure to one of the UK’s fastest-growing hospitality expansion pipelines
Operations Manager in Milton employer: Bite Talent
Join a dynamic and rapidly expanding QSR business that prioritises employee growth and development, offering an attractive salary package of up to £70,000, performance bonuses, and a car allowance. With a strong focus on leadership and operational excellence, you will thrive in a supportive work culture that values autonomy and encourages high performance across multiple sites in Edinburgh and Scotland. This is an exceptional opportunity to be part of one of the UK's fastest-growing hospitality brands, where your contributions directly impact success and future expansion.
