Operations Manager – Leading American Chicken QSR Concept North West England | Up to £60,000 + Bonus + Car Allowance An exciting opportunity has arisen to join a leading American chicken QSR concept as an Operations Manager, overseeing a high-performing portfolio of restaurants across Manchester, Liverpool and the wider North West . This is a key field leadership role within a fast-growing branded restaurant business that is entering a significant phase of UK expansion. With strong investment behind the brand and an ambitious pipeline of new openings, this is an excellent opportunity for a commercially driven multi-site operator who wants to make a real impact. As Operations Manager, you will take full ownership of a region of 8+ high-volume restaurants , leading General Managers and their teams to deliver outstanding commercial results, operational standards and guest experiences. Full commercial accountability across sales, labour, profitability and controllable costs Leading, coaching and developing General Managers across your region Driving consistent execution of operational and brand standards Improving performance across both established and newly opened restaurants Partnering with central support teams to deliver operational improvements and business initiatives Commercial Performance You will take ownership of regional performance and ensure each restaurant delivers against its commercial targets. Managing labour percentages, waste and controllable costs Identifying performance opportunities and implementing clear action plans Coach and develop restaurant leaders to improve performance Create a high-energy, performance-led culture across the region Identify and develop future leaders as the business grows You will ensure every restaurant delivers consistently against the brand's operational expectations. Maintaining excellent food quality, service and restaurant standards Ensuring compliance across food safety, health & safety and audit requirements With a strong pipeline of new restaurants planned, you will play an important role in the continued growth of the business. Help recruit, train and develop leadership teams for new locations Experience as an Operations Manager, Area Manager or similar multi-site leader within QSR or fast-casual restaurants Strong commercial awareness and a clear understanding of restaurant P&Ls A proven track record of improving sales, profitability and operational performance Strong coaching, communication and accountability skills Experience within a fast-growth branded hospitality business A hands-on leadership style and the ability to operate effectively in the field Performance-related bonus Car allowance Clear progression opportunities into Regional and Senior Operations leadership roles If you are an ambitious multi-site operator looking to join a high-growth restaurant brand where you can directly influence performance, people and expansion, this is an opportunity worth exploring.
Operation and Facilities Officer in Manchester employer: Bite Talent
Join a rapidly growing restaurant brand that prioritises both guest satisfaction and team pride. As a Restaurant General Manager, you'll enjoy a competitive salary, performance bonuses, and comprehensive benefits including private healthcare and ongoing training opportunities. Our inclusive work culture fosters personal growth and development, ensuring you have the tools to lead a high-performing team in a vibrant environment.
