At a Glance
- Tasks: Lead operations across multiple sites, driving performance and team development.
- Company: Established owner-led food and franchise business with growth ambitions.
- Benefits: Opportunity for significant ownership and influence in a dynamic environment.
- Other info: Ideal for those seeking to transition from corporate to entrepreneurial settings.
- Why this job: Shape the future of a growing business and develop your leadership skills.
- Qualifications: Experience in operations management with strong people-development skills.
The predicted salary is between 75600 - 92400 £ per year.
We are working with an established, owner-led food and franchise business that is looking for an experienced Senior Operations Manager / Head of Operations to take ownership of its growing multi-site estate.
This is a genuine build opportunity for an operator who wants to move beyond simply managing stores and take full responsibility for operational performance, people development and future growth. The business has a strong operational foundation, an experienced management team and a track record of year-on-year improvement. The owners are now looking to step back from the day-to-day operation and appoint a senior operator who can become the key operational leader, providing structure, accountability and commercial direction across the estate. The business is also continuing to grow, with further acquisitions in progress and longer-term ambitions to expand into additional sites and brands.
Operational Performance
- Take ownership of performance across the estate, including delivery times, labour productivity, food costs, sales and overall store standards.
- Develop existing management talent, set clear expectations and have the difficult conversations required to raise performance.
Training & Development
- Professionalise training, onboarding and management sign-off processes, ensuring capability is genuinely assessed and developed.
- Help design the next layer of operational leadership as the business grows, including future Area/Multi-Site Manager structures.
Commercial Performance
- Use data, reporting and operational tools to identify opportunities, improve underperforming locations and drive sustainable like-for-like growth.
- Assessing management capability and training standards.
- Introducing stronger training and sign-off processes.
- Building a strong relationship with the existing Regional Manager.
- Taking increasing ownership of the day-to-day business from the owners.
We're particularly interested in speaking with experienced Area Managers, Regional Managers, Operations Managers or Senior Multi-Site Operators who have:
- Strong people-development and team-building capability.
- The confidence to challenge performance and have difficult conversations.
- The ambition to grow into a Director-level position as the business continues to expand.
The right person may currently be working within a larger corporate or franchise environment but wants the opportunity to have far greater ownership, influence and visibility within an entrepreneurial, owner-led business.
Sr. Director, Business Operations in London employer: Bite Talent
Join a rapidly growing restaurant brand that prioritises both guest satisfaction and team pride. As a Restaurant General Manager, you'll enjoy a competitive salary, performance bonuses, and comprehensive benefits including private healthcare and ongoing training opportunities. Our inclusive work culture fosters personal growth and development, ensuring you have the tools to lead a high-performing team in a vibrant environment.
