At a Glance
- Tasks: Drive people operations and enhance employee experience in a dynamic hospitality environment.
- Company: Join a well-known hospitality brand with ambitious growth plans.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Be part of a growing team with real investment in its people function.
- Why this job: Shape the future of employee experience in a fast-paced, multi-site business.
- Qualifications: Experience in HR roles, strong knowledge of UK employment law, and excellent organisational skills.
The predicted salary is between 60000 - 60000 € per year.
London | Hybrid Working (3 days office) up to £60,000 + benefits
Are you a People Operations or HR professional who thrives in fast-paced, multi-site environments and loves building efficient, people-focused processes? We’re partnering with a well-known hospitality brand to hire a People Operations Manager into a pivotal role supporting a large, multi-site workforce. This is a fantastic opportunity to join a growing, evolving business where you’ll play a key role in shaping and improving the employee experience across the full colleague lifecycle.
This is far more than a traditional HR admin role. You’ll sit at the heart of the People function, driving operational excellence, supporting managers with day-to-day people matters, and ensuring people processes are scalable, compliant, and fit for a fast-paced operational environment.
What you’ll be doing:
- Owning and improving core people operations processes including contracts, onboarding, payroll inputs, employee changes, and offboarding
- Ensuring employee data, documentation, and HR systems are accurate, compliant, and well maintained
- Acting as a first point of contact for managers and employees on day-to-day HR queries and routine employee relations matters
- Supporting absence, disciplinaries, grievances, probation, and performance processes
- Partnering with payroll, recruitment, operations, and the wider People team to ensure a seamless employee experience
- Driving continuous improvement across people processes, systems, compliance, and reporting
What we’re looking for:
- Experience in People Operations, HR Operations, HR Advisor, or HR Manager roles
- Background in hospitality, retail, leisure, consumer brands, logistics, or other multi-site/customer-facing businesses
- Strong knowledge of UK employment law and confidence managing routine ER matters
- Experience across onboarding, contracts, payroll support, employee records, compliance, and HR systems
- Highly organised with excellent attention to detail and ability to manage competing priorities
- Comfortable working at pace in operational, high-volume environments
Why apply?
This is an exciting opportunity to join a recognisable brand with ambitious growth plans and real investment in its people function. You’ll have ownership, visibility, and the chance to improve how a growing business supports its teams.
Perfect for candidates currently in: People Operations Manager / HR Operations Manager roles, HR Advisor / Senior HR Coordinator looking for progression, HR professionals from retail, hospitality, leisure, or consumer brands wanting broader exposure.
Interested? Apply now or get in touch for a confidential conversation.
People Operations Manager in London employer: Bite Talent
Join a leading hospitality brand in London as a People Operations Manager, where you'll thrive in a dynamic, multi-site environment that prioritises employee experience and operational excellence. With a commitment to growth and development, the company offers a supportive work culture, competitive salary, and benefits, alongside opportunities for professional advancement in a fast-paced industry. This role is perfect for those looking to make a meaningful impact while enjoying the unique advantages of hybrid working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and HR sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Create a personal website or LinkedIn profile that highlights your achievements in People Operations. Share relevant content and engage with others in the field to showcase your expertise and passion.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Tailor your responses to reflect how your experience aligns with their needs, especially in fast-paced environments. Be ready to discuss specific examples of your past successes!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job postings and make sure your application stands out by following these tips!
We think you need these skills to ace People Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the People Operations Manager role. Highlight your background in HR, especially in multi-site environments, and showcase any relevant achievements that demonstrate your ability to improve people processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience in hospitality or similar sectors makes you the perfect fit. Be sure to mention specific examples of how you've driven operational excellence in previous roles.
Showcase Your Knowledge of Employment Law:Since the role requires a strong understanding of UK employment law, make sure to mention any relevant qualifications or experiences. This will show us that you’re not just a great fit for the role, but also someone who can navigate the complexities of employee relations with confidence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Bite Talent
✨Know Your Stuff
Make sure you brush up on your knowledge of UK employment law and the specific HR processes mentioned in the job description. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you understand the nuances of the role.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in people operations, especially in fast-paced environments like hospitality or retail. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
Come prepared with thoughtful questions about the company’s people operations and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Demonstrate Your Organisational Skills
Since the role requires excellent attention to detail and the ability to manage competing priorities, be ready to discuss how you stay organised. You might even want to share tools or methods you use to keep track of tasks and deadlines.
