At a Glance
- Tasks: Lead operations across multiple sites, driving performance and guest experience.
- Company: Fast-growing, health-focused food brand expanding in Central London.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to develop leadership skills in a vibrant, fast-paced setting.
- Why this job: Join a passionate team and make a real impact in the food industry.
- Qualifications: Proven multi-site operations management experience in QSR or fast casual.
The predicted salary is between 45000 - 55000 £ per year.
We are working with a fast-growing, health-focused food business expanding across Central London. They are looking for an experienced Operations Manager to take ownership of performance across multiple sites, working closely with General Managers to drive standards, team performance and commercial results.
Key Responsibilities
- Oversee day-to-day operations and performance across multiple sites
- Lead, coach and develop General Managers and site leadership teams
- Drive sales, profitability and cost control across the sites
- Manage P&L performance and key operational KPIs at site and group level
- Maintain consistently high guest experience, food safety and brand standards across all sites
- Protect product quality and consistency in a fresh, made-to-order food environment
- Support recruitment, onboarding, training and development of management teams
- Implement and embed operational systems and processes consistently across sites
- Ensure all sites are fully resourced and prepared for peak trading periods, including high footfall lunch trade
- Identify and drive opportunities to improve operational and commercial performance
- Act as a key link between site teams and senior leadership
Candidate Requirements
- Proven experience as a multi-site Operations Manager within QSR, fast casual or high-volume health-led/food-to-go businesses
- High-volume operational experience is essential
- Strong leadership skills, with experience managing performance through General Managers
- Commercially focused, with strong P&L management experience
- Comfortable working across multiple sites in a fast-paced, high-volume environment
- Hands-on, visible leadership style with strong attention to detail
- Experience within a structured or growing multi-site brand preferred
Operations Manager - Growing Food Brand (Founder Led, QSR) in London employer: Bite Talent
Join a rapidly growing restaurant brand that prioritises both guest satisfaction and team pride. As a Restaurant General Manager, you'll enjoy a competitive salary, performance bonuses, and comprehensive benefits including private healthcare and ongoing training opportunities. Our inclusive work culture fosters personal growth and development, ensuring you have the tools to lead a high-performing team in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Growing Food Brand (Founder Led, QSR) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bite Talent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bite Talent
Don't be shy about reaching out to Bite Talent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - Growing Food Brand (Founder Led, QSR) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bite Talent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bite Talent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
