At a Glance
- Tasks: Lead a team of 9 managers across multiple sites to boost performance and standards.
- Company: Fast-growing QSR brand with a strong market presence.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Hands-on role with opportunities for visibility and leadership development.
- Why this job: Join a dynamic team and help unlock the potential of a thriving region.
- Qualifications: Experience in operations management within QSR or high-volume hospitality.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an Operations Manager to take on a high-impact role across Scotland for a growing QSR. The patch covers 9 sites across Glasgow, Edinburgh, Aberdeen and Dundee. It’s a large geography with a mix of drive-thrus, retail parks and shopping centre locations, so you need to be comfortable working across different types of sites.
The business has grown quickly, but there hasn’t been enough consistency. Leadership changes have had an impact, standards have slipped in places, and there is more revenue to unlock than what is currently being delivered.
The opportunity is big. The brand is strong, the market is there, and there is a lot more that can be done with the region.
Current challenges:
- Lack of consistent leadership
- Standards not being maintained across all sites
- Missed sales opportunities
- Drop in repeat customer experience
What you’ll be doing:
- Leading and aligning a team of 9 General Managers
- Getting into each site and understanding performance issues
- Setting clear expectations and ways of working
- Driving accountability and consistent follow-up
- Rebuilding standards across the region
- Working with wider teams to bring in support where needed
This role needs someone who is hands-on and not afraid to get into the detail. You’ll need to be visible across the region, confident in your decisions, and able to bring people with you.
You’ll likely be:
- An experienced Area Manager or Operations Manager in QSR or high-volume hospitality
- Strong on standards, people, and performance
- Used to managing multiple sites across a wide area
- Comfortable working in a fast-paced, growing business
- Based in Glasgow, Edinburgh, or somewhere in between
Facilities and Operations Officer in Leeds employer: Bite Talent
Join a dynamic and rapidly growing QSR brand that offers an exciting opportunity for the Facilities and Operations Officer to make a significant impact across Scotland. With a strong focus on employee development, a supportive work culture, and the chance to lead a diverse team, this role promises not only professional growth but also the satisfaction of enhancing customer experiences in a vibrant market. Enjoy the unique advantage of working in a region rich with varied site types, from bustling drive-thrus to retail parks, all while being part of a company that values consistency and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities and Operations Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the QSR industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get familiar with the brand! Research the company’s values, recent news, and their approach to operations. This will not only help you in interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare for situational questions! Think about how you would tackle the current challenges mentioned in the job description, like rebuilding standards and driving accountability. Having clear examples ready will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this role.
We think you need these skills to ace Facilities and Operations Officer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your experience in managing multiple sites and driving performance, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific challenges you've tackled in previous positions that relate to the current challenges we face.
Showcase Your Leadership Style:We want to see how you lead teams! In your application, share examples of how you've rebuilt standards or improved customer experiences in past roles. This will help us understand your approach to leadership.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity across Scotland.
How to prepare for a job interview at Bite Talent
✨Know Your Sites
Before the interview, research the specific locations you'll be managing. Understand their unique challenges and successes. This will show your potential employer that you're proactive and ready to tackle the diverse environments they'll throw at you.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to set clear expectations and drive accountability, as these are crucial for the role.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've identified performance issues and implemented solutions. Be ready to discuss how you can rebuild standards and improve customer experiences across multiple sites.
✨Be Hands-On and Visible
Emphasise your willingness to get into the detail and be present on-site. Share your thoughts on how visibility can impact team morale and performance, and how you plan to engage with your team across the region.
