At a Glance
- Tasks: Lead a team of 9 General Managers across Scotland's diverse QSR sites.
- Company: Fast-growing QSR brand with a strong market presence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Hands-on role requiring visibility and strong leadership skills.
- Why this job: Make a real impact by rebuilding standards and driving performance in a thriving business.
- Qualifications: Experience in QSR or high-volume hospitality management across multiple sites.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an Operations Manager to take on a high-impact role across Scotland for a growing QSR. The patch covers 9 sites across Glasgow, Edinburgh, Aberdeen and Dundee. It’s a large geography with a mix of drive-thrus, retail parks and shopping centre locations, so you need to be comfortable working across different types of sites.
The business has grown quickly, but there hasn’t been enough consistency. Leadership changes have had an impact, standards have slipped in places, and there is more revenue to unlock than what is currently being delivered. The opportunity is big. The brand is strong, the market is there, and there is a lot more that can be done with the region.
Current challenges:
- Lack of consistent leadership
- Standards not being maintained across all sites
- Missed sales opportunities
- Drop in repeat customer experience
What you’ll be doing:
- Leading and aligning a team of 9 General Managers
- Getting into each site and understanding performance issues
- Setting clear expectations and ways of working
- Driving accountability and consistent follow-up
- Rebuilding standards across the region
- Working with wider teams to bring in support where needed
This role needs someone who is hands-on and not afraid to get into the detail. You’ll need to be visible across the region, confident in your decisions, and able to bring people with you.
You’ll likely be:
- An experienced Area Manager or Operations Manager in QSR or high-volume hospitality
- Strong on standards, people, and performance
- Used to managing multiple sites across a wide area
- Comfortable working in a fast-paced, growing business
- Based in Glasgow, Edinburgh, or somewhere in between
Operations Manager in Edinburgh employer: Bite Talent
Join a dynamic and innovative coffee brand in Cheltenham, where we prioritise employee growth and development in a supportive work culture. As a Multi-Site Store Leader, you'll enjoy competitive benefits, the opportunity to lead passionate teams, and the chance to make a significant impact on our customers' experiences. We foster a collaborative environment that encourages creativity and rewards hard work, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the QSR industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get familiar with the brand's current challenges. Research their recent performance and think about how you can address issues like inconsistent standards and missed sales opportunities. This will help you stand out in interviews by showing you’re already thinking strategically.
✨Tip Number 3
Be hands-on in your approach! When you get the chance to meet with hiring managers, share examples of how you've tackled similar challenges in the past. Show them you’re not afraid to roll up your sleeves and dive into the details.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Operations Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in managing multiple sites and any achievements in improving standards or performance. We want to see how you can bring value to our growing QSR!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your hands-on approach and how you've tackled challenges in previous positions. We love seeing passion and personality!
Showcase Relevant Experience:When filling out your application, focus on your experience in QSR or high-volume hospitality. Share specific examples of how you've led teams, improved customer experiences, and driven accountability. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Bite Talent
✨Know Your Sites
Before the interview, research the specific sites you'll be managing. Understand their unique challenges and successes. This will show your potential employer that you're proactive and ready to tackle the diverse environments across Glasgow, Edinburgh, Aberdeen, and Dundee.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Share specific examples of how you've driven accountability and improved standards in previous roles, especially in high-volume settings like QSR.
✨Showcase Problem-Solving Abilities
Think of examples where you've identified performance issues and implemented effective solutions. Highlight your hands-on approach and how you’ve rebuilt standards or improved customer experiences in challenging situations.
✨Align with Company Values
Familiarise yourself with the brand's values and mission. During the interview, express how your personal values align with theirs and how you can contribute to unlocking more revenue and enhancing customer loyalty across the region.
