At a Glance
- Tasks: Lead and inspire up to 10 restaurants, driving performance and coaching your team.
- Company: Join one of the UK's fastest-growing QSR brands with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, career progression, and great company perks.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make an immediate impact in a dynamic environment during an exciting growth phase.
- Qualifications: Experience in multi-site QSR operations and a knack for developing strong teams.
The predicted salary is between 40000 - 50000 £ per year.
We're working exclusively with one of the fastest-growing QSR brands in the UK - a business that has scaled to 100+ sites in under four years, backed by a major private equity investor. They’re now looking for an Operations Manager to take ownership of a cluster of up to 10 restaurants across Northeast London. This is a rare opportunity to join a brand at the most exciting point in its growth story, in a role where your commercial impact will be felt immediately.
The Role
- You’ll be a hands-on, visible, commercially sharp multi-site leader. This is not a desk job - you’ll be in your restaurants, coaching your GMs, driving performance and making sure every site is operating at its potential. Reporting into a senior operations director, you’ll own everything across your patch.
Commercial & P&L
- Own sales, labour % and EBITDA contribution across up to 10 sites
- Drive revenue through ATV improvement, delivery mix and local sales initiatives
- Identify cost variances fast and act - without compromising standards
People & Culture
- Recruit, develop and retain high-performing General Managers
- Build succession pipelines - your best team members should be your next GMs
- Coach underperformers through structured, documented plans
- Create a culture that people want to be part of
Standards & Operations
- Maintain food quality, speed of service, cleanliness and guest experience across every site
- Ensure full compliance with food safety and health & safety requirements
- Regular site visits - spot drift early, hold GMs accountable, keep standards non-negotiable
Growth & Openings
- Support new restaurant openings within your region - pre-opening prep, team readiness, launch execution
- Embed the right habits from day one in every new site
About You
Essential:
- Multi-site QSR or fast-casual operations experience - minimum 5 sites, ideally 8–10+
- Commercially fluent - you know your labour %, GP margin and EBITDA without being prompted
- Proven track record of developing GMs and building strong, self-sufficient teams
- High energy, physically present - your GMs know you, your teams know you
- Comfortable operating in a fast-growth, lean business where things move quickly
- Fully flexible across Northeast London
Desirable:
- Experience supporting new restaurant openings at pace
- Background in a franchise or high-growth branded environment
- Exposure to drive-thru or travel hub formats
What’s on Offer
- Competitive base salary
- Performance-related bonus tied to P&L and operational KPIs
- Real career progression - this business is growing fast and promotes from within
- A culture that’s fast, fun and genuinely invests in its people
- Pension, food on shift and wider company benefits
Interested? This role is being managed exclusively by Bite Talent, specialist recruiters in QSR.
Operations Manager in City of London employer: Bite Talent
Join one of the fastest-growing QSR brands in the UK, where your role as Operations Manager will allow you to make a significant impact across multiple sites in Northeast London. With a vibrant work culture that prioritises fun and development, you'll benefit from competitive salaries, performance bonuses, and genuine opportunities for career progression as the company continues to expand. This is an exciting chance to be part of a dynamic team that values its people and fosters a supportive environment for growth.
