At a Glance
- Tasks: Lead a team of 9 General Managers and drive performance across multiple sites.
- Company: Fast-growing QSR brand with a strong market presence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Hands-on role with visibility across Scotland's vibrant locations.
- Why this job: Make a real impact by rebuilding standards and unlocking revenue potential.
- Qualifications: Experience in QSR or high-volume hospitality management required.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an Operations Manager to take on a high-impact role across Scotland for a growing QSR. The patch covers 9 sites across Glasgow, Edinburgh, Aberdeen and Dundee. It’s a large geography with a mix of drive-thrus, retail parks and shopping centre locations, so you need to be comfortable working across different types of sites.
The business has grown quickly, but there hasn’t been enough consistency. Leadership changes have had an impact, standards have slipped in places, and there is more revenue to unlock than what is currently being delivered. The opportunity is big. The brand is strong, the market is there, and there is a lot more that can be done with the region.
Current challenges:
- Lack of consistent leadership
- Standards not being maintained across all sites
- Missed sales opportunities
- Drop in repeat customer experience
What you’ll be doing:
- Leading and aligning a team of 9 General Managers
- Getting into each site and understanding performance issues
- Setting clear expectations and ways of working
- Driving accountability and consistent follow-up
- Rebuilding standards across the region
- Working with wider teams to bring in support where needed
This role needs someone who is hands-on and not afraid to get into the detail. You’ll need to be visible across the region, confident in your decisions, and able to bring people with you.
You’ll likely be:
- An experienced Area Manager or Operations Manager in QSR or high-volume hospitality
- Strong on standards, people, and performance
- Used to managing multiple sites across a wide area
- Comfortable working in a fast-paced, growing business
- Based in Glasgow, Edinburgh, or somewhere in between
Operations Manager in Bolton employer: Bite Talent
Join a rapidly growing restaurant brand that prioritises both guest satisfaction and team pride. As a Restaurant General Manager, you'll enjoy a competitive salary, performance bonuses, and comprehensive benefits including private healthcare and ongoing training opportunities. Our inclusive work culture fosters personal growth and development, ensuring you have the tools to lead a high-performing team in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Bolton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bite Talent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bite Talent
Don't be shy about reaching out to Bite Talent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Bolton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bite Talent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bite Talent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
