At a Glance
- Tasks: Lead training for new store openings and develop training pathways from scratch.
- Company: Fast-growing QSR brand with exciting expansion plans.
- Benefits: Competitive salary, performance bonuses, 25 days holiday, and mileage reimbursement.
- Other info: Clear progression path to senior leadership roles as the company scales.
- Why this job: Join a dynamic team and shape the future of training in a thriving brand.
- Qualifications: 3+ years in training roles within QSR or hospitality, with proven NSO experience.
The predicted salary is between 50000 - 62000 € per year.
We're partnering exclusively with one of the UK's fastest-growing QSR brands to find a Brand Training Lead who can build their people function from the ground up. This business is scaling fast: 6 sites today, 15 new openings in the next six months, and an international franchise programme already in motion. They need someone who can design, deliver, and scale a training system that keeps pace with that growth without compromising standards. This isn't a manager who oversees from a distance; this is a hands-on builder who'll be on-site for opening weeks, in stores coaching managers, and at their desk designing the systems that make great training repeatable.
What the role involves:
- Owning and delivering the full New Store Opening training programme across every new site personally.
- Building crew, Shift Leader, ASM, and GM development pathways from scratch with clear milestones and progression criteria.
- Creating and running a Certified In-Store Trainer programme to accredit high-potential crew for BAU onboarding at site level.
- Blending digital learning delivery with practical in-store facilitation.
The person we are looking for:
- 3+ years in an L&D, brand trainer, or training manager role within QSR, fast casual, or multi-site hospitality.
- Proven NSO delivery experience; you have been on the ground for new site openings and know what it takes.
- Able to design training content from scratch including workbooks, digital modules, assessments, and facilitation guides.
- Exceptional in-room presence; you can hold a crew of 20 at 7am on opening day and make them want to be there.
- Commercially minded and self-directed; you understand training exists to drive operational performance and you manage your own workload without hand-holding.
- Bonus points for franchise training experience, a Level 3 AET qualification, or exposure to apprenticeship levy programmes.
What is on offer:
- £50,000 – £62,000 depending on experience.
- Performance bonus tied to training KPIs and opening targets.
- 25 days holiday plus bank holidays.
- Mileage reimbursement.
- A clear progression path from Brand Training Lead to Head of Training to Director of L&D as the business scales.
This role suits someone who wants to build something from scratch inside a brand that is genuinely going places. If you have delivered NSO programmes, built training infrastructure, or helped a scaling QSR brand grow without losing its standards, I would love to hear from you.
Brand Training Lead in Birmingham employer: Bite Talent
Join one of the UK's fastest-growing QSR brands as a Brand Training Lead, where you'll have the unique opportunity to shape and scale the training function from the ground up. With a dynamic work culture that values hands-on involvement and innovation, you will enjoy a clear progression path and performance bonuses tied to your impact on the business. This role not only offers competitive salary and benefits but also the chance to be part of an exciting journey as the company expands rapidly across the UK and internationally.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Training Lead in Birmingham
✨Tip Number 1
Get to know the brand inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their growth story.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on scenarios! Since this role is all about being on-site and coaching, think of examples from your past where you've successfully trained teams or launched new initiatives. Be ready to share these stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage directly with us.
We think you need these skills to ace Brand Training Lead in Birmingham
Some tips for your application 🫡
Show Your Passion for Training:When you're writing your application, let your enthusiasm for training shine through! We want to see how much you love developing people and creating impactful training programmes. Share specific examples of how you've made a difference in previous roles.
Tailor Your Experience:Make sure to highlight your relevant experience in L&D or as a brand trainer, especially in the QSR or hospitality sectors. We’re looking for someone who can hit the ground running, so connect your past achievements to what we need for this role.
Be Hands-On in Your Approach:Since this role is all about being on-site and hands-on, reflect that in your application. Talk about your experience with New Store Openings and how you've engaged with teams directly. We want to know you can roll up your sleeves and get involved!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bite Talent
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Understand the ins and outs of New Store Opening (NSO) training and be ready to discuss your past experiences in detail. This shows you’re not just a fit on paper but genuinely passionate about the position.
✨Showcase Your Hands-On Approach
Since this role requires a hands-on builder, prepare examples of how you've been actively involved in training delivery. Share stories where you’ve coached teams on-site or designed training systems that have made a real impact. This will highlight your practical experience and commitment.
✨Demonstrate Your Design Skills
Be ready to talk about your experience in creating training content from scratch. Bring along samples of workbooks, digital modules, or assessments you’ve developed. This will give the interviewers a clear picture of your capabilities and creativity in training design.
✨Align with Their Vision
Research the company’s growth plans and their approach to training. Be prepared to discuss how you can contribute to their scaling efforts while maintaining high standards. Showing that you understand their goals and can align your strategies with them will set you apart.
