bit.bio is an award-winning spinout from the University of Cambridge. Our breakthrough technology combines synthetic and stem cell biology for the precise, efficient and consistent reprogramming of human cells used in research, drug discovery, and cell therapy. At bit.bio, we are passionate about engineering human cells that will enable the medicine of the future. To do this we need talented and curious people who want to make an impact on the future of science and therapeutics.
As a team of individuals, we value science, collaboration, openness, curiosity and creativity. We are united by trust and respect for each other.
Location: Babraham Research Campus, Cambridge
Type: Full time, permanent
Start: Immediate
Salary: Competitive / Hours: 40 p/w
Office based position
Your role in our team:
Reporting to the Head of Operations & Compliance, the Business Support Specialist ensures the smooth running of the bit.bio administrative and office functions, providing strong, reliable, and hands‑on support for daily operations. This role is essential in helping us achieve organisational efficiency and creating a positive, welcoming working environment for colleagues, visitors, and contractors.
Your key responsibilities will include:
Daily Office Operations & Administration
- Provide daily front‑of‑house support, including answering the door and delivering a first‑class visitor experience.
- Maintain high standards of office and kitchen housekeeping, including emptying and loading dishwashers' morning and evening, restocking sanitary products and air fresheners, and coordinating weekly office plant maintenance.
- Ensure meeting rooms are fully prepped (layout, functioning IT equipment/iPads, pens, and whiteboard cleaners).
- Manage printers, checking paper and toner levels, ordering supplies and recycling cartridges.
- Process daily post, distributing invoices/cheques to Accounts, national statistics to Finance, shredding bank statements, and managing outgoing mail.
- Manage shared company mailboxes daily, triage and distribute inquiries to the relevant departments.
- Update and manage TV slides and screens in communal cafe areas.
- Developing and implementing office administration processes, systems, and policies.
- Promoting and championing good office working practices and culture.
- Scheduling meetings and updating the contacts database and employee lists.
- Recording office‑related data and creating KPI reports.
- Supporting, as required, the wider Operations function.
- Participate with emergency on call rota for out of hours response.
- Liaise with Babraham Campus / Facilities, visitor security bookings, and other ad‑hoc requests/tasks (e.g., lost passes, ANPR, other facilities issues).
Visitor Management & Security
- Maintain the visitor sign‑in kiosk (Zoom Workspaces).
- Assign, log, and securely store visitor badges.
- Arrange visitor travel as required.
- Chaperone visitors or contractors as required.
Procurement, Travel & Expenses
- Order and manage office supplies, stationery, and refreshments.
- Manage Navan (the company travel portal), handling commercial and business travel bookings, travel requests, and assisting Finance with Navan expense tracking.
Health & Safety
- Under the guidance of Building Operations and H&S, act as a Lead Fire Warden and First Aid, ensuring procedures meet minimum compliance requirements.
- Support with the weekly fire alarm tests.
Systems, Culture & Employee Support
- Manage desk bookings and workspace reporting, logging daily office attendance via Zoom Workspace.
- Work closely with IT and HR teams to manage onboarding and offboarding, ensuring all new employees and contractors receive comprehensive office inductions.
- Draft and send company‑wide announcements via HubSpot.
- Administer the Dot Compliance training portal.
- Organise work events, and international activities (e.g. annual Christmas events) and staff gifts.
You…
- Have a welcoming attitude and helpful demeanour.
- Have strong IT skills and technical ability.
- Are an excellent administrator competent with MS Office, Google workspace, Macbooks and calendar management.
- Have strong organisational, time management and prioritisation skills to manage conflicting priorities in order to manage workflow, to ensure the completion of essential projects, and meet critical deadlines.
- Are an outstanding communicator at all levels within an organisation.
- Can be flexible in accommodating ad hoc business support requests that may fall outside of normal working hours i.e. weekends.
With essential experience in…
- Proven experience in office and/or facilitates administration, finance administration, HR coordination, or a similar business support role.
- Experience handling confidential and sensitive information with discretion.
- Experience managing office procurement, purchase orders, and daily supply levels.
- Experience coordinating employee onboarding, offboarding, and office inductions.
- Experience organising meetings, social events,
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