Senior Strategic Account Manager, EMEA in Cambridge

bit.bio is an award-winning spinout from the University of Cambridge. Our breakthrough technology combines synthetic and stem cell biology for the precise, efficient and consistent reprogramming of human cells used in research, drug discovery, and cell therapy. At bit.bio, we are passionate about engineering human cells that will enable the medicine of the future. To do this we need talented and curious people who want to make an impact on the future of science and therapeutics.

Location: Babraham Research Park, Cambridge

Type: Full time, permanent

Start: Immediate

Salary: Competitive

Hours: 40 p/w

Remote: Remote (UK or Germany based) - able to travel internationally up to 60%

Your role in our team:

Reporting to the Senior Director, Global Sales, the Senior Strategic Account Manager, EMEA, will hold responsibility for a portfolio of named strategic accounts, predominantly within Europe and will take ownership of expanding bit.bio's presence across all relevant customer sites across the EMEA region. This role is focused on the direct selling of bit.bio's iPSC-derived cell products and services for research and drug discovery, spanning pharma, biotech, academia, not-for-profit organisations and CROs. You will develop and execute global growth strategies for high-potential accounts, elevating relationships from tactical engagements to long-term strategic partnerships. With a strong customer-centric mindset, you will provide clear account leadership, drive cross-selling opportunities across bit.bio's full portfolio of products and services and position bit.bio as a global partner of choice within strategic accounts.

Your key responsibilities will include:

• Owning responsibility for assigned strategic accounts, driving expansion of bit.bio's footprint and share of customer wallet across all relevant sites.
• Developing, implementing and executing global Senior Strategic Account strategies that convert accounts from tactical to strategic partnerships.
• Driving revenue growth for the ioCells business while identifying additional revenue opportunities across the broader portfolio, including CRISPR screens, custom derivatives and new cell type development.
• Creating and executing cross-selling opportunities across bit.bio's research products and services portfolio.
• Proactively managing assigned strategic accounts, including pipeline ownership, forecasting, and budgetary input.
• Identifying, developing and strengthening relationships with key stakeholders across strategic accounts from end users to decision-makers and gatekeepers.
• Accelerating the conversion of contacts into leads and users within strategic accounts, identifying and executing high-revenue opportunities and scalable frameworks.
• Raising awareness of bit.bio's brand and offering through active participation in conferences, events and customer engagements.
• Developing, maintaining and executing a detailed Account Plan for each global strategic account.
• Collaborating closely with internal teams to ensure delivery of value-driven & customer-focused solutions.

You are required to have:

• Minimum BSc (Hons) in Cell Biology, Molecular Biology, or a related discipline (or equivalent experience).
• Solid technical understanding of induced pluripotent cells (iPSCs) and their application in Drug Discovery.
• Demonstrable commercial experience in international sales management within the Life Sciences sector (pharma, biotech or related research markets).
• Organised, detail-oriented with an excellent command of English, written and verbal.

With essential experience in:

• Demonstrable and proven strategic or key account management experience within Life Sciences.
• Managing complex, global customer relationships across multiple sites and geographies.
• Direct selling of scientific products and services for research and drug discovery applications.
• Developing and executing global account strategies that deliver sustained revenue growth.
• Driving cross-selling and portfolio-based selling across products and services.
• Building trusted relationships with stakeholders at all levels, from bench scientists to senior decision makers.
• Providing accurate forecasting, pipeline management and commercial input in a global sales environment.
• Ability to travel internationally up to 60%.

…and possibly MSc or PhD in a Life Sciences discipline. Fluent in German language skills.

More reasons to join us:

bit.bio provides a vibrant and dynamic work environment in an exciting, fast-moving time for biology. We work with cutting-edge technologies and with our world-leading scientific advisory board. We conduct pioneering work with real-world impact. We trust our people to make significant contributions early on with opportunities to be involved in projects that are key to the success and growth of our young company. We invest in people, creating opportunities for personal development in an inclusive multi-skilled team with ambitious goals that provide opportunities to learn on the job from each other. Creativity and open minds are encouraged for everyone to contribute to the success of the company.