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- Tasks: Lead the restaurant team, ensuring excellent customer service and smooth operations.
- Company: Join a vibrant restaurant known for its inclusive culture and exceptional dining experiences.
- Benefits: Enjoy 50% off food, competitive pay, financial wellbeing support, and discounted hotel stays.
- Why this job: Be part of a fun team with great incentives and opportunities for career growth.
- Qualifications: No specific experience required, just a passion for hospitality and teamwork.
- Other info: Participate in exciting staff events and training programmes to develop your skills.
The predicted salary is between 24000 - 36000 £ per year.
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We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.
- Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
- An awesome service charge on top of your competitive hourly pay rate
- Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings, and provides a financial health score checker
- Discounted room rates at our two hotels
- Discounted selected dishes on shift, and wines at cost price
- We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
- Fantastic staff nights out and on-shift daily and monthly incentives
- Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
- Take part in our Future Leaders course, where you can experience bespoke career development
- Length of service awards
What will the role involve?
- Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
- Anticipating client needs wherever possible and reacting to these to enhance client satisfaction
- Flexibility to assist within other areas of the restaurant
- Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
- Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available
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Duty Manager employer: Bistrot Pierre - Midlands Team Member
Contact Detail:
Bistrot Pierre - Midlands Team Member Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the restaurant's values and culture. Understanding what makes our environment welcoming and inclusive will help you demonstrate how you can contribute to that atmosphere during your interview.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in previous roles. Highlighting your experience in ensuring adequate staffing levels and addressing issues promptly will show us that you're ready for the responsibilities of a Duty Manager.
✨Tip Number 3
Think about ways you've enhanced customer satisfaction in past positions. Be ready to discuss specific strategies you've used to anticipate client needs and how you can apply those skills in our restaurant.
✨Tip Number 4
Show your flexibility and willingness to assist in various areas of the restaurant. We value team players, so sharing instances where you've stepped outside your usual role to support colleagues will make a strong impression.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or management roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to enhance customer satisfaction.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the Duty Manager position and how your values align with their commitment to creating a welcoming environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Bistrot Pierre - Midlands Team Member
✨Show Your Leadership Skills
As a Duty Manager, you'll be expected to lead the team effectively. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and guide others.
✨Demonstrate Customer Focus
This role is all about enhancing client satisfaction. During the interview, discuss specific instances where you've gone above and beyond for customers, showcasing your commitment to providing an exceptional experience.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to staffing issues or customer complaints, and think through how you would handle these situations effectively.
✨Understand the Company Culture
Familiarise yourself with the restaurant's values and culture. Show that you align with their commitment to inclusivity and well-being by discussing how you can contribute to maintaining a positive work environment.