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- Tasks: Lead our restaurant team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Join a vibrant restaurant known for its inclusive culture and dynamic team spirit.
- Benefits: Enjoy 50% off food, competitive pay, and access to financial wellbeing tools.
- Why this job: Be part of a fun environment with opportunities for career growth and exciting incentives.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Participate in staff nights out and exclusive training courses for future leaders.
The predicted salary is between 24000 - 36000 £ per year.
Why should you join our team? We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.
Our amazing benefits:
- Treat your friends and family to an unlimited 50% discount off our food at any of our Bistros
- An awesome service charge on top of your competitive hourly pay rate
- Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
- Discounted room rates at our two hotels
- Discounted selected dishes on shift, and wines at cost price
- We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
- Fantastic staff nights out and on-shift daily and monthly incentives
- Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
- Take part in our Future Leaders course, where you can experience bespoke career development
- Length of service awards
What will the role involve?
- Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
- Anticipating client needs wherever possible and react to these to enhance client satisfaction
- Flexibility to assist within other areas of the restaurant
- Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
- Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available
Duty Manager in Derby employer: Bistrot Pierre - Midlands Team Member
Contact Detail:
Bistrot Pierre - Midlands Team Member Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We want you to shine, so think of examples from your past that showcase your skills!
✨Tip Number 3
Dress to impress! Make sure you look the part when you walk into the interview. A smart appearance shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation and reiterate your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Duty Manager in Derby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our dynamic restaurant team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants get straight to the heart of what makes them a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Bistrot Pierre - Midlands Team Member
✨Know the Role Inside Out
Before your interview, make sure you understand what a Duty Manager does. Familiarise yourself with the responsibilities listed in the job description, like staffing levels and client satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Duty Manager, you'll be interacting with both staff and customers. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. This will highlight your ability to create a welcoming environment and ensure customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a dissatisfied customer or managing a busy shift. Think through potential scenarios beforehand and have clear, structured responses ready to showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the restaurant is the right fit for you.
