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- Tasks: Lead our restaurant team to ensure exceptional customer experiences and smooth operations.
- Company: Join a vibrant restaurant known for its welcoming and inclusive culture.
- Benefits: Enjoy 50% off food, competitive pay, and access to financial wellbeing tools.
- Why this job: Be part of a dynamic team and develop your leadership skills in a fun environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunities for career growth and exciting staff events await you!
The predicted salary is between 24000 - 36000 £ per year.
Why should you join our team? We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.
Our amazing benefits:
- Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
- An awesome service charge on top of your competitive hourly pay rate
- Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
- Discounted room rates at our two hotels
- Discounted selected dishes on shift, and wines at cost price
- We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
- Fantastic staff nights out and on-shift daily and monthly incentives
- Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
- Take part in our Future Leaders course, where you can experience bespoke career development
- Length of service awards
What will the role involve?
- Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
- Anticipating client needs wherever possible and react to these to enhance client satisfaction
- Flexibility to assist within other areas of the restaurant
- Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
- Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available
Compensation: To be discussed
Duty Manager in Eastbourne employer: Bistrot Pierre - Eastbourne
Contact Detail:
Bistrot Pierre - Eastbourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Eastbourne
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Duty Manager role!
✨Tip Number 2
Practice your interview skills! Get a mate to throw some questions your way or even record yourself answering them. This will help you feel more confident and ready to impress when it’s time to shine.
✨Tip Number 3
Show off your personality! When you get that interview, let your passion for customer service and team spirit shine through. Remember, they’re looking for someone who fits into their welcoming environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to enjoying those fab employee benefits we offer!
We think you need these skills to ace Duty Manager in Eastbourne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about joining our team and how you can contribute to creating that welcoming environment we pride ourselves on.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Duty Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back on those key achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our restaurant team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Bistrot Pierre - Eastbourne
✨Know the Role Inside Out
Before your interview, make sure you understand what a Duty Manager does. Familiarise yourself with the responsibilities mentioned in the job description, like staffing levels and client satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing client satisfaction, be ready to share specific examples of how you've gone above and beyond for customers in the past. Think of situations where you anticipated needs or resolved issues quickly – these stories will highlight your suitability for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure customer satisfaction. This shows that you're engaged and serious about finding the right fit for both you and the restaurant.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility and teamwork, so be prepared to discuss how you've adapted to changing situations in previous roles. Share examples of how you've collaborated with others to achieve common goals, as this will resonate well with the restaurant's values.
