At a Glance
- Tasks: Lead our restaurant team to ensure exceptional customer experiences and smooth operations.
- Company: Join a vibrant restaurant known for its welcoming and inclusive atmosphere.
- Benefits: Enjoy 50% off food, competitive pay, and access to financial wellbeing tools.
- Why this job: Be part of a dynamic team and develop your leadership skills in a fun environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunities for career growth and exciting staff events await you!
The predicted salary is between 24000 - 36000 £ per year.
Why should you join our team? We currently have a wonderful opportunity to join our dynamic restaurant team as a Duty Manager. Every member of our restaurant team plays an integral part in delivering the best possible experience for our customers. We pride ourselves on having created a welcoming and inclusive environment for all, to excel and develop in their roles.
Our amazing benefits:
- Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
- An awesome service charge on top of your competitive hourly pay rate
- Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
- Discounted room rates at our two hotels
- Discounted selected dishes on shift, and wines at cost price
- We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
- Fantastic staff nights out and on-shift daily and monthly incentives
- Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
- Take part in our Future Leaders course, where you can experience bespoke career development
- Length of service awards
What will the role involve?
- Ensuring staffing levels are adequate for the shift and any issues are addressed in a timely manner
- Anticipating client needs wherever possible and react to these to enhance client satisfaction
- Flexibility to assist within other areas of the restaurant
- Briefing the front of house team to ensure they have clear targets on customer satisfaction and upselling
- Maintaining clear communication with the kitchen team to ensure they are ready for service and products are available
Compensation: To be discussed
Duty Manager employer: Bistrot Pierre - Derby
Contact Detail:
Bistrot Pierre - Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Show up prepared! If you get an interview, research the restaurant and its values. Be ready to discuss how your experience aligns with their mission of delivering top-notch customer service.
✨Tip Number 3
Be flexible and open-minded! The restaurant world is all about teamwork and adaptability. Highlight your ability to jump in wherever needed, whether it’s assisting the kitchen or managing the front of house.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Duty Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like customer satisfaction and team management.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on your key strengths!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bistrot Pierre - Derby
✨Know the Role Inside Out
Before your interview, make sure you understand what a Duty Manager does. Familiarise yourself with the responsibilities mentioned in the job description, like staffing levels and client satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing client satisfaction, be ready to share specific examples of how you've gone above and beyond for customers in the past. Think of situations where you anticipated needs or resolved issues quickly – these stories will highlight your suitability for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture. This not only shows your interest but also helps you gauge if the restaurant is the right fit for you.
✨Demonstrate Flexibility and Team Spirit
As a Duty Manager, you'll need to assist in various areas of the restaurant. Be prepared to discuss times when you've adapted to changing situations or worked collaboratively with others. Highlighting your flexibility and teamwork will resonate well with the interviewers.