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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Bistro Freddie, a vibrant British-French bistro in Shoreditch.
- Benefits: Flexible shifts, team meals, generous discounts, and up to 28 days holiday.
- Other info: Opportunities for growth in a creative and ambitious hospitality group.
- Why this job: Join a fun, supportive team and expand your food and wine knowledge.
- Qualifications: A passion for hospitality and strong communication skills.
The predicted salary is between 12 - 15 ÂŁ per hour.
Bistro Freddie is a design lead and atmospheric 45-cover British-French bistro and counter‑top in the heart of Shoreditch. The menu is decadent with some seriously nostalgic French classics, which showcase the best of British produce. The wine menu is classic, grown up and highlights the fantastic wines of un‑sung French wine producers.
Why You’ll Love This Role
Every shift is full of energy and variety. One moment you’re welcoming guests with genuine warmth, the next you’re recommending the perfect wine to pair with their meal, or keeping service smooth and upbeat on a busy Saturday night. You’ll be at the heart of the action, delivering memorable dining experiences that make people want to return again and again. It’s a role that’s ideal for someone who thrives on great service, loves food and wine, and enjoys working as part of a supportive, fun, and professional team.
What You’ll Be Doing
- Delivering Exceptional Service: Welcome every guest with confidence, warmth, and a smile.
- Food & Wine Knowledge: Guide guests through our menus, recommend dishes and drinks, and share your passion for hospitality.
- Creating Atmosphere: Bring energy and personality to the floor, keeping the vibe polished, friendly, and relaxed.
- Building Connections: Make guests feel at home, creating genuine experiences that turn visitors into regulars.
- Team Player: Support your colleagues across the floor and back of house, ensuring smooth and efficient service.
- Standards & Care: Keep tables, service areas, and guest spaces looking their best while upholding health & safety standards.
What We’re Looking For
- Previous experience in a quality-driven restaurant or bar (preferred but not essential).
- A natural people person with a love of hospitality.
- Interest in food and wine, with a willingness to learn and grow.
- Strong communication skills and a positive, team-first attitude.
- Calm, reliable, and thrives in a fast-paced environment.
Why You’ll Love Working Here
- A fun, friendly, supportive, and inclusive team that feels like family.
- Endless opportunities to expand your food & wine knowledge.
- Delicious, freshly cooked team meals every shift.
- Flexible shift patterns (days and evenings)… plus Sundays off!
- Generous refer-a-friend bonus of up to ÂŁ1000.
- 50% off dining across all HAM restaurant locations.
- 20% off wine retail.
- Access to Wagestream benefits & flexible pay.
- Enhanced parental leave, including “paw-ternity” for pet parents.
- Up to 28 days holiday (increasing with length of service up to 36!).
- 24/7 Employee Assistance Programme & Wisdom App for health & wellbeing.
- The chance to be part of a creative, ambitious, and growing hospitality group with plenty of room to develop.
Waiter/Waitress employer: Bistro Freddie
Contact Detail:
Bistro Freddie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the bistro vibe! Before you even step in for an interview, pop by Bistro Freddie and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the place. This will help you connect with the team and show your genuine interest.
✨Tip Number 2
Brush up on your food and wine knowledge! Familiarise yourself with classic French dishes and wines that might be on the menu. Being able to chat about them during your interview will definitely impress and show you’re ready to hit the ground running.
✨Tip Number 3
Practice your people skills! Since this role is all about delivering exceptional service, think of some scenarios where you’ve gone above and beyond for customers. Share these stories during your interview to highlight your passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our fun, supportive team at Bistro Freddie. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! Bistro Freddie is all about creating a warm and inviting atmosphere, so don’t be afraid to show us who you are and why you love hospitality.
Highlight Relevant Experience: Even if you don’t have direct experience in a restaurant, think about any customer service roles you've had. Share those experiences and how they’ve prepared you for the fast-paced environment at Bistro Freddie.
Express Your Passion for Food and Wine: We want to know what excites you about food and wine! Mention any favourite dishes or wines, and how you’d love to share that knowledge with our guests. It’ll show us you’re genuinely interested in the role.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language, check for typos, and make sure it’s easy to read. We’re excited to see your application on our website!
How to prepare for a job interview at Bistro Freddie
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Bistro Freddie's menu. Understand the key dishes and wine pairings so you can confidently discuss them during the interview. This shows your genuine interest in the role and helps you stand out as a knowledgeable candidate.
✨Show Your Personality
Bistro Freddie values warmth and energy, so let your personality shine through in the interview. Share stories that highlight your passion for hospitality and how you create memorable experiences for guests. A friendly and upbeat attitude will resonate well with the interviewers.
✨Demonstrate Team Spirit
Emphasise your ability to work as part of a team. Share examples of how you've supported colleagues in previous roles, especially in busy environments. This will show that you understand the importance of collaboration in delivering exceptional service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, opportunities for learning about food and wine, or how they maintain a fun atmosphere. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.