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- Tasks: Manage key accounts, build client relationships, and lead tender responses.
- Company: Join Bisley, a leading furniture solutions provider in London.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team creating innovative furniture solutions that make a difference.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Exciting career development opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
About us: Based in the heart of the furniture industry in Clerkenwell, London, Bisley design, develop, and deliver customised furniture solutions. We work in partnership with our customers, collaborating with them to understand their precise needs. With experience in education, construction, industrial, hospitality, and corporate office markets, we know that although no two projects are the same, our defined approach consistently delivers excellent results. Our team’s materials knowledge is second to none, and we can offer extensive expertise and manufacturing know-how for wood and metal products; we can also source an extensive and high-quality range of third-party products to complement your scheme. Whether you need a one-of-a-kind, bespoke reception desk or a full workplace solution for your multi-national business, the service you receive will be tailored to you. For over 90 years, we have been creating iconic and innovative products, so while the working world evolves, our passion for design and care for our people never changes.
Location - London
Hours - 9am - 5:30pm (Mon to Thurs), 9am - 5pm (Fri) and as required by the function of the position.
Department - Sales
Reporting to - Sales Manager
Main duties and responsibilities:
- Manage and grow assigned key accounts, ensuring strong client relationships and repeat business.
- Lead tender responses, including narrative development, pricing alignment, and internal co-ordination.
- Deliver client presentations and pitches at senior stakeholder and Board level.
- Collaborate with A&D team to secure Bisley specifications prior to tender release.
- Co-ordinate Day 2 supply, contract delivery, and ongoing O&M requirements.
- Work closely with internal teams (Sales, A&D, Public Sector Manager, OEMs, Dealers, D&B customers) to resolve project conflicts and ensure smooth delivery.
- Regularly conduct client business reviews, identifying growth opportunities and aligning solutions with client needs.
- Support, mentor, and share knowledge with colleagues, fostering a collaborative team culture.
- Represent Bisley at industry events, meetings, and customer visits nationally.
Targets and measurements:
- Achievement of agreed annual sales turnover and margin contribution.
- Delivery of new business targets across tenders, frameworks, and major projects.
- Evidence of sustainable client relationship growth and cross-sector expansion.
- Accuracy, timeliness, and quality of tender submissions and proposals.
- Effective use of CRM and internal systems to accurately track pipeline and performance.
Personal attributes:
- Act as ambassador for Bisley at all times by showing pride in the role, having a positive attitude, and demonstrating team spirit - Essential.
- Highest standards of ethics and professionalism in the conduct of both external and internal relationships - Essential.
- Excellent communicator - Essential.
- Excellent timekeeping skills and an ability to prioritise your workload - Essential.
Education and qualifications:
- Educated to graduate standard or demonstrable to A Level standard or equivalent - Essential.
Knowledge, skills and experience:
- Experience of working in a sales environment - Essential.
- Knowledge of company sales systems and procedures - Essential.
- Understanding of pricing structures, policies, and presentation - Essential.
- Product knowledge – manufactured and third-party products; features and benefits - Essential.
- Written presentation skills - Essential.
- Can confidently use Microsoft Office, Outlook, Word, Excel, PowerPoint - Essential.
- Full understanding of the office furniture market including sales channels, companies, and products - Essential.
- Evidence of having developed compelling RFIs and new tender submissions for major projects - Essential.
- Evidence of having autonomously developed and grown existing customer relationships to achieve growth targets - Essential.
- An understanding of complexities of the storage sector - Desirable.
- Minimum 3 years sales experience in a similar role - Desirable.
Training will be provided for the following:
- An in-depth knowledge of the manufacturing methods, the technical specification, and the possibilities and constraints of key products and the ability to discuss options and advise customers on possible solutions.
- Tender management, production, and presentation, specific to the existing Company strategy and processes.
- Knowledge of pricing and sourcing information from the main system.
- Internal systems (order, manufacturing, and invoicing process; production appreciations, CRM system).
Contact details:
Human Resources Department
Bisley
Reevesland Industrial Estate
Caswell Way
Newport NP19 4PW
Key Account Manager employer: Bisley Furniture
Contact Detail:
Bisley Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills in person! Prepare a killer presentation that highlights your experience and how you can help Bisley grow its key accounts. Remember, first impressions count!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Bisley and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Stay organised! Keep track of your applications and follow up on any leads. Use a CRM tool if you have one, just like you would in the role, to manage your job search effectively.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in managing client relationships and any relevant sales achievements that align with Bisley's needs.
Showcase Your Communication Skills: Since excellent communication is essential, use your application to demonstrate your written presentation skills. Consider including examples of successful pitches or tender submissions you've crafted in the past.
Research Bisley: Familiarise yourself with Bisley’s products and their market position. This will not only help you in your application but also show us that you're genuinely interested in the company and its mission.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Bisley Furniture
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Bisley's product range, especially the bespoke solutions they offer. Familiarise yourself with the features and benefits of both manufactured and third-party products, as this will help you demonstrate your expertise and confidence during discussions.
✨Prepare for Client-Focused Scenarios
Think about your past experiences managing key accounts and be ready to share specific examples. Highlight how you've built strong client relationships and delivered tailored solutions. This will show that you understand the importance of collaboration and customer satisfaction in the role.
✨Master the Art of Presentations
Since delivering client presentations is a key part of the job, practice your presentation skills beforehand. Prepare a mock pitch that showcases your ability to communicate effectively at senior stakeholder levels. This will help you feel more confident and articulate during the actual interview.
✨Showcase Your Team Spirit
Bisley values collaboration and mentorship, so be prepared to discuss how you've supported and shared knowledge with colleagues in the past. Emphasise your positive attitude and team spirit, as these personal attributes are essential for success in this role.
