At a Glance
- Tasks: Lead a luxury spa team while delivering exceptional guest experiences and treatments.
- Company: Join the award-winning Bishopstrow Hotel & Spa, part of the Kaleidoscope Collection.
- Benefits: Enjoy competitive salary, staff discounts, career progression, and ongoing training.
- Other info: Be part of a unique hotel collection that values wellbeing and personal growth.
- Why this job: Take your spa career to the next level in a supportive and dynamic environment.
- Qualifications: Must be a qualified Spa Therapist with leadership experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Be our Spa Duty Manager but most importantly be you! Ready to take the next step in your spa career? At Bishopstrow Hotel & Spa, part of the Kaleidoscope Collection, we're looking for an ambitious and passionate Spa Duty Manager to join our award-winning spa team. This is the perfect opportunity for an experienced Senior Therapist or Lead Therapist who is ready to move into management while remaining hands-on with treatments and guest care.
As Spa Duty Manager, you'll play a key role in the daily operation of the spa, supporting the Spa Director and Spa Assistant Manager, leading the team, delivering exceptional guest experiences, and helping to drive the commercial success of the business. You'll also have the opportunity to continue performing treatments and stay connected to the part of the industry you love.
As Spa Duty Manager what you’ll be doing:
- Supporting the day-to-day operation of a luxury spa environment
- Leading and motivating therapists, spa assistants and reception teams
- Delivering treatments when required and maintaining exceptional standards
- Managing guest journeys and ensuring outstanding service at every touchpoint
- Supporting recruitment, onboarding, training and team development
- Monitoring bookings, diary management and spa performance
- Assisting with stock control, hygiene standards and facility presentation
- Handling guest feedback and resolving issues professionally
- Taking ownership of Duty Management shifts and leading the operation in the absence of senior management
- Working closely with other hotel departments to deliver memorable guest experiences
What We're Looking For:
- Qualified Spa Therapist with recognised industry qualifications
- Previous experience as a Senior Therapist, Lead Therapist or Spa Supervisor
- Strong knowledge of spa operations and luxury guest service
- A natural leader who enjoys coaching and developing others
- Excellent communication and organisational skills
- Commercial awareness and confidence promoting treatments and retail products
- Ability to remain calm and professional in a fast-paced environment
- Ambition to progress into a long-term spa management career
We are a collection of unique, independent hotels that put people, wellbeing and guest experience at the heart of everything we do. At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Competitive salary and tronc
- Staff discounts across our hotels, restaurants and spas
- Career progression opportunities within a growing collection
- Ongoing training and development
- Employee wellbeing support
- Friends and family discounts
- A supportive and welcoming team culture
If you're ready to take the next step from Senior Therapist to Spa Manager of the future, we'd love to hear from you.
What happens next with your Spa Duty Manager application?
Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
Spa Manager in Warminster employer: Bishopstrow
At Bishopstrow Hotel & Spa, part of the Kaleidoscope Collection, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can thrive. As a Spa Duty Manager, you'll enjoy competitive salaries, ongoing training, and career progression opportunities within our growing collection, all while being part of a supportive team that values your individuality and wellbeing. Join us in delivering exceptional guest experiences in a luxury spa environment, where your passion for the industry can shine through.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in Warminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa industry and let them know you're on the hunt for a Spa Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get ready for that interview! Research Bishopstrow Hotel & Spa and understand their values and what makes their spa unique. Prepare some questions to show your genuine interest and how you can contribute to their team.
✨Tip Number 3
Show off your skills! If you get the chance, demonstrate your treatment techniques or share your ideas on improving guest experiences during the interview. This will help you stand out as a hands-on leader who’s ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take that next step in your spa career.
We think you need these skills to ace Spa Manager in Warminster
Some tips for your application 🫡
Be Yourself:We want to see the real you in your application! Don’t be afraid to let your personality shine through. Share your passion for spa treatments and guest care, as that’s what we’re all about.
Tailor Your CV:Make sure your CV highlights your experience as a Senior or Lead Therapist. We love seeing how your skills align with the Spa Duty Manager role, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Talk about your leadership style, your approach to guest service, and how you plan to contribute to our spa’s success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Bishopstrow
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa operations and luxury guest service. Be ready to discuss your experience as a Senior or Lead Therapist, and how it has prepared you for the management role. Show them you understand what makes a spa exceptional!
✨Show Off Your Leadership Skills
As a Spa Duty Manager, you'll be leading a team, so highlight your leadership experience. Think of examples where you've motivated others or resolved conflicts. They want to see that you can inspire and develop your team while maintaining high standards.
✨Be Ready to Talk Treatments
Since you'll still be performing treatments, be prepared to discuss your favourite techniques and how you ensure exceptional guest experiences. Share any feedback you've received from clients and how you handle guest concerns professionally.
✨Ask Questions That Matter
During the interview, don’t hesitate to ask about the spa's culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to demonstrate your commercial awareness!
