Restaurant Manager in Warminster

Be our Restaurant Manager but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:

• Monthly service payments as well as monthly pay
• Free parking for team members
• Flexible working hours – Tell us what suits you during your interview
• You'll be fed by our chefs when you're on duty
• Progression and training opportunities throughout Kaleidoscope Hotels
• Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
• Discount on eating, drinking and sleeping at all of our properties
• Discounts on local gyms and hospitality (and tattoos!)
• £500 refer a friend scheme
• Work in a stimulating environment as part of a diverse community of people
• Be part of a team who live and breathe our purpose

And there’s more where these came from… Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we’ve absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever changing journey.

What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting. We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!

As Restaurant Manager what you’ll be doing:

• With the guest and the team at the forefront of all F and B business, the Restaurant Manager will maintain and develop the hotel to the high service standard for all Kaleidoscope Hotels.
• To take responsibility to drive overall consistency throughout the restaurant operation.
• They will drive increased profitability by reducing costs and wastage whilst increasing spends and business and improving productivity whilst maintaining the working environment.

Responsibilities:

• To take ownership and oversee the management of the food operation. This includes Restaurant, Conservatory, Hideaway, Domes, Room Service and Events and as required supporting bar and lounge service.
• To focus on teamwork and flexibility in creating synergies between all related F&B areas e.g. staffing, procedures and resources.
• To be able to drive initiatives and develop ideas alongside the senior team and the floor team.
• To be passionate and confident in leading the food operation at peak times as required, for avoidance of doubt this is a hands-on role that will need strong leadership and commitment.
• To be confident in working within the financial budgets ensuring sales are achieved and exceeded and food and wage percentages are within the required target on a weekly basis.
• Control loss and breakages of all operating equipment.
• Ensure there are effective measures and records in place to control the stock and movement of all food items working with the Exec chef.
• To be passionate about and evaluate customer feedback and take appropriate action based on the results.
• To be respectful and liaise on a daily basis with the Chef re customer feedback, possible improvement, daily menus and business.
• To be responsible for recruitment, and to be passionate in assisting in the Induction and Training content for all new employees and ensure ongoing training needs are delivered.
• To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Maintenance or the Duty Manager, as well as completing maintenance requests.
• To assist the HOD’s in ensuring departmental standards are updated, communicated and maintained.
• To work with the relevant HOD’s to be confident in ensuring the overall staffing structure optimises the service excellence required within the wage budget.
• To take pride in ensuring that all areas of responsibility both front and back of house are maintained to a high standard of cleanliness.
• To work with the senior management team to set up and develop promotions to drive business.
• To use your intuition and constantly keep staff informed of Hotel goals, budgets and standards.
• To be passionate in monthly staff meetings to ensure effective communication and control.
• To make sure that Company Policy and the Vision are followed at all times.
• Show teamwork in a constant united front of Management to the staff.
• To be confident and take ownership in Duty Management shifts when the business requires.
• Be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations.
• Take overall personal pride in appearance and work performance.
• To ensure health and safety records are kept up to date include HACCP & Allergens.

What happens next with your Restaurant Manager application? Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!