Maintenance Assistant in Warminster

Be our Maintenance Assistant but most importantly be you! We are looking for a practical, proactive and dependable Maintenance Operative to help keep Bishopstrow looking, feeling and working at its best. This is a varied, hands-on role. One day you may be repairing a guest-room door or fixing a leak; the next you could be helping to keep our spa and pool facilities running smoothly, carrying out planned maintenance or supporting a contractor on site. You will take real pride in the details, understanding that the care put into our bedrooms, public spaces, gardens and facilities makes a huge difference to every guest’s stay.

What you will be doing:

• Carrying out planned preventative maintenance across the hotel, spa, pool areas, bedrooms, public spaces, back-of-house areas and grounds.
• Responding promptly to reactive maintenance requests, helping to minimise disruption for guests and colleagues.
• Completing general repairs, upkeep and reinstatement work, including basic plumbing, carpentry, painting, decorating and minor plaster repairs.
• Carrying out minor, like-for-like electrical repairs where trained, competent and authorised to do so.
• Supporting the safe operation and presentation of our spa and pool facilities, including routine checks and reporting faults promptly.
• Completing maintenance records, work orders and reporting materials or specialist support required.
• Supporting contractors working on site and ensuring work is completed safely and with minimal impact on the hotel.
• Carrying out routine safety, compliance, fire and security checks.
• Helping to maintain the beautiful appearance of the hotel, grounds and external areas.
• Taking part in the out-of-hours emergency call-out rota and working one in four weekends.

What we are looking for:

You will have solid practical maintenance experience and be comfortable turning your hand to a wide range of jobs. You will be organised, calm under pressure and happy working independently while being part of a wider hotel team.

You will ideally have experience in:

• General building maintenance and practical handyman work.
• Basic plumbing repairs.
• Carpentry, joinery and repairs to doors, locks, fixtures and furniture.
• Painting, decorating, patching and reinstatement work.
• Safe use of hand and power tools.
• Planned preventative and reactive maintenance.
• Working safely and following health and safety procedures.

Experience in a hotel, spa, leisure or other customer-facing environment would be a real advantage. Experience with pool plant rooms, water treatment, hot tubs, filtration, chemical dosing, Legionella awareness or spa equipment would also be welcomed. You will be supported to complete a Pool Plant Operators’ course.

At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:

• Monthly service payments (Tronc) as well as monthly pay
• Free parking for team members
• You'll be fed by our chefs when you're on duty
• Progression and training opportunities throughout Kaleidoscope Hotels
• Discount on eating, drinking and sleeping at all of our properties
• £500 refer a friend scheme for full time role
• Work in a stimulating environment as part of a diverse community of people
• Be part of a team who live and breathe our purpose

A little about us... Voted into the Times' 100 Best Places, Bishopstrow is a whimsical country house hotel set within 30 acres of glorious Wiltshire countryside and there's genuinely nowhere quite like it. Gregarious rooms, a newly launched spa, The Grill restaurant, and a kitchen garden that feeds both all wrapped up in Georgian elegance with a healthy dose of colour and imagination. We're in the middle of an exciting chapter right now. New suites, a reimagined kitchen garden restaurant, and a spa that's causing quite a stir. If you want to be part of something that's growing, evolving, and always a little bit surprising, this is the place.

What's it like to work here? Much like the hotel itself imaginative, warm, and never boring. We're a playful team who back each other to stay unconventional, whether you're brand new to hospitality or this is your life's work. Our community is diverse, inclusive, and genuinely big-hearted; the kind of place where you're encouraged to be fully, unapologetically yourself. We care deeply about our guests, each other, and the wider community. And yes we're absolutely serious about giving people a bloody good time.

What happens next with your Maintenance Assistant application? Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!