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For Companies At a Glance
- Tasks: Be the friendly face welcoming guests and managing check-ins and check-outs.
- Company: Join a vibrant hotel known for its fun atmosphere and stunning Wiltshire countryside.
- Benefits: Enjoy monthly pay, free meals on duty, and discounts across all properties.
- Why this job: Be part of a lively team that values individuality and creativity in hospitality.
- Qualifications: No prior experience needed; just bring your personality and enthusiasm!
- Other info: Voted one of the Times 100 best places to stay in 2024.
Be a Receptionist
but most importantly be you!
If you thrive in a vibrant atmosphere, where every day is a new adventure, we want you. Be the heartbeat of our gorgeous hotel reception team and be the friendly face that welcomes our guests and sets the tone for their unforgettable stay!
At our hotel we want our people to be themselves and that means you. Join our team to become part of our lively hotel and make each guest\’s experience truly special and here is what you’ll get for being yourself:
• Monthly service payments as well as monthly pay!!
• Free parking for team members
• You\’ll be fed by our chefs when you\’re on duty
• Progression and training opportunities throughout Kaleidoscope Hotels
• Discount on eating, drinking and sleeping at all of our properties
• £500 refer a friend scheme
• Work in a stimulating environment as part of a diverse community of people
• Be part of a team who live and breathe our purpose
And there’s more where these came from…
Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we’ve absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever changing journey.
What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/
As Receptionist what
you’ll be doing
- Working a variety of weekend and week day shifts you will be the personality our guests experience on arrival and
departure - Take care of the finer detail with check ins, check outs,
preparing bills and taking payments - Show our guests we care throughout their stay by answering
queries and resolving issues - Show off your knowledge of our hotel and all it has to offer
so you can help our guests and perhaps offer a little upsell too - Take care of the admin – When you’re not face to face with our
guests you’ll be on the phone, emails or doing other computer-based work
What happens
next with your Receptionist application?
Attract our
attention with your application and we’ll call you. After we speak on the
phone you can expect a friendly invite to spend an hour or two on a Team
Insight with your chosen department – Ask all your questions and we will ask
you a few too. If all goes well, you may just become part of the team!
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 30/06/2025 by TN United Kingdom
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Receptionist employer: Bishopstrow
Contact Detail:
Bishopstrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the ins and outs of the services, amenities, and local attractions will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Showcase your personality! Since the hotel values individuality, be sure to let your unique character shine through during any interactions. This could be through your enthusiasm, friendliness, or even a fun anecdote that reflects your passion for hospitality.
✨Tip Number 3
Prepare for a Team Insight session by thinking of questions you'd like to ask about the team culture and daily operations. This shows you're proactive and genuinely interested in how you can contribute to the vibrant atmosphere they promote.
✨Tip Number 4
Network with current employees if possible. Engaging with them on social media or in person can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your personality is key. Make sure to convey your friendly and vibrant nature in your application. Use a warm tone in your cover letter and highlight experiences that showcase your ability to connect with guests.
Tailor Your CV: Customise your CV to reflect the skills and experiences relevant to the Receptionist role. Emphasise any previous customer service experience, your ability to handle queries, and your organisational skills, as these are crucial for the position.
Highlight Team Spirit: Mention your ability to work well in a team and contribute to a lively atmosphere. Share examples of how you've collaborated with others in past roles, as this aligns with the hotel's culture of being part of a diverse community.
Express Enthusiasm for the Role: In your application, express genuine enthusiasm for the opportunity to work at the hotel. Mention specific aspects of the job or the hotel that excite you, such as the chance to create memorable experiences for guests or the vibrant team culture.
How to prepare for a job interview at Bishopstrow
✨Show Your Personality
As a Receptionist, your personality is key! Be yourself during the interview and let your enthusiasm for hospitality shine through. Remember, they want someone who can bring a friendly and welcoming vibe to their team.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s offerings, including amenities, dining options, and local attractions. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in providing excellent service to guests.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle difficult guests or resolve issues. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team culture, training opportunities, and what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.