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- Tasks: Be the friendly face welcoming guests and ensuring their spa experience is top-notch.
- Company: Join a vibrant hotel team in a stunning countryside setting.
- Benefits: Enjoy flexible hours, free meals, and discounts across our properties.
- Why this job: Be part of an imaginative team that values fun and creativity in hospitality.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Great opportunities for progression and training in a dynamic environment.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day.
- You will be the vital team member that makes our spa so fantastic; when you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and attendants, and communicate with your hotel colleagues to help each day run smoothly.
- Administration will become second nature as you take calls and emails, make bookings and send confirmations on our spa systems as well as preparing information for new and current spa members.
- Standards are important to us, so during the busy times you will help oversee the guest areas ensuring everyone arrives to the beautiful spa looking clean and tidy.
- Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne.
- Feel valued as part of a team knowing once the job is done you can switch off until you start your next shift.
Benefits
- Monthly service payments as well as monthly pay.
- Free parking for team members.
- Flexible working hours - Tell us what suits you during your interview.
- You will be fed by our chefs when you’re on duty.
- Progression and training opportunities throughout Kaleidoscope Hotels.
- Discount on eating, drinking and sleeping at all of our properties.
- £500 refer a friend scheme.
- Work in a stimulating environment as part of a diverse community of people.
- Be part of a team who live and breathe our purpose.
About the Hotel
Voted into the Times 100 best places to stay, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside. Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we’ve absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever-changing journey.
What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting. We stand behind being big-hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
Spa Receptionist - Warminster employer: Bishopstrow Hotel & Spa
Contact Detail:
Bishopstrow Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist - Warminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their imaginative and playful team.
✨Tip Number 2
Practice your warm welcome! As a Spa Receptionist, first impressions matter. Role-play greeting guests with a friend or family member to nail that friendly vibe and show off your hospitable spirit.
✨Tip Number 3
Be ready to chat about your flexibility! Since they offer flexible working hours, think about what suits you best and be prepared to discuss it during your interview. It shows you're keen to fit in with their needs.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! They’re looking for someone who can communicate well with colleagues and assist therapists. Share examples of how you've worked in a team before to show you’re the perfect fit.
We think you need these skills to ace Spa Receptionist - Warminster
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for someone who can create that warm welcome for our guests.
Tailor Your Application: Make sure to tailor your application to the Spa Receptionist role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to making our spa a fantastic place for guests. We love seeing how you connect your skills to what we do!
Keep It Professional Yet Fun: While we love a bit of fun, it’s important to keep your application professional. Use clear language and check for any typos or errors. A well-presented application shows us you care about the details, just like we do when it comes to our guests’ experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re there, which is super important to us!
How to prepare for a job interview at Bishopstrow Hotel & Spa
✨Show Your Warmth
As a Spa Receptionist, your role is all about creating a welcoming atmosphere. During the interview, let your personality shine through! Share examples of how you've made guests feel special in previous roles, whether it was through a friendly greeting or going the extra mile to assist them.
✨Know the Spa Inside Out
Familiarise yourself with the spa's services and offerings before the interview. This will not only show your enthusiasm but also help you answer questions confidently. You might even want to prepare a few thoughtful questions about their treatments or facilities to demonstrate your genuine interest.
✨Demonstrate Team Spirit
The job requires collaboration with therapists and hotel colleagues, so highlight your teamwork skills. Share stories that showcase your ability to work well with others, especially in busy environments. This will reassure them that you're ready to contribute positively to their team dynamic.
✨Emphasise Your Organisational Skills
Since administration is a key part of the role, be prepared to discuss your organisational abilities. Talk about your experience with booking systems, handling calls, or managing schedules. If you have any specific examples of how you've improved efficiency in past roles, make sure to mention those!