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- Tasks: Manage events, coordinate logistics, and ensure smooth operations at Bishopsgate Institute.
- Company: Bishopsgate Institute, a vibrant hub for culture and community events.
- Benefits: Flexible casual hours, dynamic work environment, and the chance to meet diverse people.
- Why this job: Be the go-to person for exciting events and make a real difference in the community.
- Qualifications: Passion for events and excellent customer service skills required.
- Other info: Casual role with shifts based on your availability; perfect for students!
The predicted salary is between 12 - 15 £ per hour.
The purpose of the Duty Manager role is to provide event management, set‑up and pack‑down coordination and general logistical support to all activity happening inside the Bishopsgate Institute on a day‑to‑day basis against a planned daily schedule of events and requirements.
Key Responsibilities
- Being the Designated Premises Supervisor when a bar is in operation.
- Being a certified First Aider for the building when on duty.
- First point of contact for on‑the‑day event delivery, including customer care and relationship management, client liaison, people management and supervision, troubleshooting and problem solving, provision of facilities and equipment needs, as well as health and safety requirements.
- Successful relationship management with stakeholders, various internal departments and members of the public.
- Maintaining a high standard of customer service and a willingness to ‘lift and shift’ when needed.
- Health and Safety responsibilities.
Working Conditions
This is a casual position, with shifts allocated according to the postholder’s stated availability using Rotacloud. This role supports a full‑time team on a 7‑day week roster which includes unsociable hours. Rosters are set monthly and can be subject to small adjustments to meet operational needs.
Qualifications
Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.
Duty Manager (Casual) in Brighton employer: Bishopsgate Institute
Contact Detail:
Bishopsgate Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Casual) in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! When you land an interview, make sure you know the ins and outs of the Bishopsgate Institute. Familiarise yourself with their events and values so you can demonstrate your passion and fit for the role.
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t just wait for the application process. Reach out directly to the hiring manager or team to express your interest and ask any questions. It shows initiative!
✨Tip Number 4
Keep it casual but professional! In a casual position like Duty Manager, being approachable is key. Show your personality during interviews and interactions, but remember to maintain professionalism at all times.
We think you need these skills to ace Duty Manager (Casual) in Brighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the Bishopsgate Institute and the role of Duty Manager. Share why you’re excited about event management and how you can contribute to our unique offer.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, event coordination, and any health and safety qualifications. We want to see how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the Duty Manager role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Bishopsgate Institute
✨Know the Venue Inside Out
Before your interview, make sure you research the Bishopsgate Institute thoroughly. Familiarise yourself with its events, facilities, and overall mission. This will not only show your genuine interest but also help you answer questions about how you can contribute to their unique offerings.
✨Showcase Your Customer Service Skills
As a Duty Manager, customer service is key. Prepare examples from your past experiences where you’ve excelled in managing relationships or resolving issues. Be ready to discuss how you would handle specific scenarios that may arise during events.
✨Demonstrate Problem-Solving Abilities
Think of situations where you've had to troubleshoot or think on your feet. During the interview, share these stories to illustrate your ability to manage unexpected challenges, especially in a busy event environment.
✨Highlight Your Teamwork and Leadership Skills
This role involves working closely with various teams and stakeholders. Be prepared to talk about your experience in leading a team or collaborating with others. Emphasise your ability to motivate and support colleagues while ensuring smooth event operations.