At a Glance
- Tasks: Manage diverse debtor portfolios and build relationships with key stakeholders.
- Company: Dynamic firm in Bristol with a focus on inclusivity and development.
- Benefits: Competitive holiday, hybrid working, pension scheme, and health cashback plan.
- Other info: Flexible working options and a culture that celebrates diversity.
- Why this job: Join a supportive team and make a real impact in credit control.
- Qualifications: Previous credit control experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Credit Controller to manage a diverse debtor portfolio, from large corporates to self‑employed individuals. The role is based in Bristol, with Exeter also considered.
Key responsibilities
- Build relationships with Partners as key stakeholders across all Service Lines and regularly meet with them, ensuring coverage of all Bishop Fleming offices.
- Contact clients via telephone and email to chase payment for overdue invoices and ensure compliance with payment terms.
- Review outstanding debt with Partners and Client Relationship Holders, reporting issues to the firm’s Credit Committee and agreeing on actions to resolve aged debt quickly.
- Manage the automated dunning letter process and send statements and reminder letters to clients as required.
- Collaborate with the Finance team to ensure accurate cash allocation.
What we are looking for
- Previous credit control experience, ideally in the professional services sector.
- Strong communication, customer‑service and interpersonal skills, with the ability to build relationships at all levels and influence stakeholders.
- Excellent organisational skills and the aptitude to identify problem accounts early.
- A commercial mindset, positive attitude and a proactive approach to solving problems.
- Ability to work on own initiative and adapt to change.
- Good IT skills with excellent attention to detail.
Benefits
- Competitive holiday plus bank holidays.
- Extra time off at Christmas, in addition to your annual leave entitlement.
- Hybrid and flexible working.
- Contributory pension scheme.
- Life assurance and critical illness cover.
- Simply Health cashback plan with access to 24/7 online GP service and counselling services.
- Perkbox discounts and rewards platform.
- Social events with active social committees.
- Numerous opportunities for development.
Equal Opportunity
We welcome applicants seeking flexible working arrangements, including part‑time working or working from home. We are committed to welcoming new people into an inclusive working environment, where everyone has an equal opportunity to reach their full potential. We support a culture where people are valued and treated with respect, and where differences are understood and celebrated. We are committed to equality of opportunity, diversity and inclusion at every level.
Credit Controller in Bristol employer: Bishop Fleming LLP
Bishop Fleming is an exceptional employer, offering a supportive and inclusive work culture that values diversity and promotes employee growth. With competitive benefits such as flexible working arrangements, extra time off during the festive season, and a strong focus on professional development, employees in Bristol can thrive both personally and professionally while managing a diverse debtor portfolio.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. We want you to shine when you get that chance to impress!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you're genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Controller in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your previous credit control experience and any relevant skills that match what we're looking for, like strong communication and organisational skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific experiences that demonstrate your ability to build relationships and manage debt effectively.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention how you've tackled problem accounts in the past. We love a proactive approach, so share examples of how you’ve resolved issues quickly and efficiently.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bishop Fleming LLP
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and key performance indicators. Be ready to discuss how you've managed debtor portfolios in the past, including any specific figures or improvements you've achieved.
✨Build Rapport with Stakeholders
Since relationship-building is crucial for this role, think of examples where you've successfully collaborated with different teams or clients. Prepare to share how you’ve influenced stakeholders and resolved conflicts in a positive way.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in credit control and how you tackled them. Highlight your proactive approach and any innovative solutions you've implemented to manage aged debt effectively.
✨Demonstrate Your IT Savvy
Familiarise yourself with common credit control software and tools. During the interview, mention any relevant systems you've used and how they helped you maintain accuracy and efficiency in your work.
