Business Development Executive in London

Company Description

We are FBC UK, Fox's Burton's Companies! We bake the UK's most incredible biscuits. FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Pauls. Together, we employ circa 4,000 amazing colleagues across all our locations.

Whilst we know that we have delicious products we also know that the key ingredient to our success is our people, and the passion we have for our brands. We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals.

About The Role

The Business Development Executive will support Retailer Brand growth by owning accurate tracking and reporting, generating actionable insights, and coordinating change‑management projects on time.

Main Responsibilities

• Tracking & Reporting (Lead) - Maintain core trackers (customer plan actions, risks/issues, key milestones, cross-functional asks) and ensure clear visibility of “what’s changed” and “what needs a decision”. Produce simple summaries for the Business Development Manager/Director: highlights, lowlights, key movements, and recommended next actions.
• Sales Buddy - Act as the day‑to‑day point of contact for a defined set of smaller / lower complexity customers (or customer contacts), ensuring queries are managed and routed correctly. Coordinate internal inputs required for customer responses (R&D, Technical, Ops, Finance), ensuring the latest information is consolidated and consistent.
• Change Management Projects - Coordinate change‑management projects end‑to‑end for designated customers/products (e.g., spec updates, pack/artwork updates, compliance‑led changes, range housekeeping).
• Competitive / Market Intelligence (Support) – Maintain a simple “outside‑in” tracker: competitor moves, tasting, in store visit, customer signals, and category notes relevant to Retailer Brand. Support basic benchmarking summaries for internal discussions.
• Business Foundation & Ways of Working (Support) – Keep key documentation current and centrally accessible (trackers, action logs, change logs, meeting notes). Support consistent routines that reduce duplication and improve pace (templates, standard packs, disciplined follow‑ups).

Who We Are Looking For

• Minimum 12 months’ experience within FMCG across marketing, sales, or category roles.
• Strong proficiency in Excel and PowerPoint, with confidence working with data, trackers, and reporting.
• Ability to produce clear, concise updates and maintain accurate documentation with strong version control.
• Understanding of, or interest in, FMCG and retail customer ways of working is advantageous.
• Exposure to product or packaging change processes, Stage‑Gate methodology, S&OP concepts, or product costings is beneficial but not essential.
• Demonstrates strong personal accountability and a proactive, “can‑do” mindset to deliver results.
• Highly organised with strong attention to detail and ability to manage multiple priorities simultaneously.
• Clear and effective communicator, both written and verbal, with confidence in following up and coordinating inputs.
• Numerate with strong commercial curiosity and analytical thinking.
• Comfortable operating in ambiguous environments, bringing structure, clarity, and pace.
• Strong relationship‑building skills, with the ability to collaborate effectively across functions.
• Committed to continuous learning and personal development.

Diversity Statement

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.