Handyman

Biscuit International are the leading private label and bread substitute manufacturer in Europe, with a rich heritage of over 400 years of expertise in delivering excellent taste at great value. We operate in over 40 markets with operations in 33 factories across Europe employing over 5000 people. We are the No.1 UK producer of own label of gluten-free biscuits & cookies producing over 5,000 tonnes per annum of biscuits.

We are seeking a dedicated and proactive Site Services Technician to join our team in Gateshead. As a Site Services Technician, you will play a crucial role in ensuring that all buildings, fabric, and ancillary equipment/services are fully operational. Your primary focus will be on maintaining the safety and wellbeing of all employees and equipment, ensuring that all functions are efficient and meet customer specifications.

In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.

• Maintenance and Repairs: Carry out planned maintenance, timely repair of breakdowns, and continuous improvement activities. Ensure all equipment achieves optimum capacity and is in a good state of repair.
• Safety and Compliance: Ensure all works are carried out in accordance with health and safety standards/processes and production planning. Always maintain compliance with all health and safety and food safety standards.
• Collaboration: Work collaboratively with contractors and other team members to ensure all aspects of work are maintained and run safely and efficiently. Support the engineering team in root cause analysis and resolution implementation.
• Reporting: Maintain consistent and accurate reporting of all activities, including temporary repairs log via the CMMS system. Promote and demonstrate proactive measures for improving machines/equipment and processes.
• Training and Support: Support and deliver formal training to the wider operations team to drive continuous improvements. Assist with various required roles within the operations department when needed.
• Environmental Management: Act as the 'competent person' for site effluent management, ensuring environmental permit compliance and monitoring.

• Technical Proficiency: Able to understand, evaluate, and apply technical information. Experience with production lines/machines and basic literacy and IT/PC skills.
• Problem-Solving: Quick to identify critical information and respond appropriately. Able to define, work within, and improve business processes based on immediate and future needs.
• Time Management: Able to apportion time effectively to complete tasks and provide colleagues with the information they need to eliminate roadblocks.
• Drive and Energy: Dependably achieve set goals and be energized by challenges and opportunities.
• Communication: Confident and professional in representing the company. Strong verbal and written communication skills.
• Teamwork: Ability to work effectively with both executives and operators on the floor. A candid team player who collaborates with peers to solve problems.

• Right to work in the United Kingdom.
• Apprenticeship/Technical background – Level 2 NVQ or equivalent.
• Experience in food handling and knowledge of production lines/machines.
• Good verbal and written English communication and numeracy skills.
• Level 2 Food Safety (provided by the business).

• Operational downtime
• Overall Equipment Effectiveness (OEE)
• Waste percentage
• Kilograms per man hour
• ATP percentage

Carry out all duties in accordance with Quality Assurance procedures and department/area work instructions. Contribute to general improvements in the quality and key activities of the department/area.

Carry out all duties safely and in accordance with the Health & Safety Policy, Employee Handbook, procedures, training, and instruction. Be safety conscious and report any safety hazards to the HSE representative.