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- Tasks: Lead technical support for UK customers and ensure compliance across European factories.
- Company: Join Biscuit International, a leader in quality and innovation in the food industry.
- Benefits: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a real impact in a fast-paced role while travelling across Europe.
- Qualifications: Degree in Food Technology and experience in food manufacturing required.
- Other info: Inclusive workplace that values diverse perspectives and ideas.
The predicted salary is between 36000 - 60000 £ per year.
Travel: European travel required (approx. 1 week per month).
We’re looking for a highly skilled Technical Manager to join our technical team and play a pivotal role in supporting Biscuit International’s European factories to successfully supply UK retailers, high street discounters, and brand owners. Flexibility is essential as occasional out-of-hours work may be required. If you thrive in a fast-paced environment and enjoy building strong relationships across borders, this role is for you.
Key Responsibilities
- Act as the primary technical contact for UK customers and Biscuit International sourcing entities.
- Ensure all manufacturing sites meet UK customer codes of practice and support audits, including action close-outs.
- Develop and implement the BIUK Food Manufacturing Standard, aligning with UK customer requirements.
- Manage third-party auditing teams and support continuous improvement across sourcing sites.
- Provide technical support during UK customer audits and maintain accurate portal information.
- Respond to customer and sourcing entity enquiries promptly (within agreed SLAs).
- Represent Technical at C2L Project Meetings and communicate key updates to the wider team.
- Maintain a single source of information for all cross-sell SKUs and factories.
- Track costs related to audits, portals, SEDEX/SMETA, and travel.
Qualifications / Experience
- Degree in Food technology or equivalent Food Science related Degree or equivalent.
- Minimum 2 years’ experience in Quality / Technical Managerial role in a food manufacturing environment.
- Minimum 2 years’ experience in UK Retailer supplier food manufacturing environment.
- Thorough understanding of retailer practices and frameworks.
- Analytical.
- Good communication and organisational skills.
- Highly motivated and capable of independent analysis.
- Dedicated and tenacious.
- High level of resilience.
- Deliver accurate and concise reports regarding project(s) status.
- Food safety level 3 Lead Auditor trained.
- Possess a good verbal and written communication.
- Strong time management and organization skills are essential.
- The ability to work in a fast moving rapidly changing business is essential.
- Proven track record in managing the delivery of multiple types of projects.
- Food safety level 4.
- Ability to communicate in Dutch and/or French would be considered an advantage but not essential.
- Understanding of SAP.
Why Join us?
At Biscuit International UK, we pride ourselves on our commitment to quality, innovation, and sustainability. Our team is dedicated to producing high-quality products that meet the evolving needs of our customers. By joining us, you will be part of a dynamic and supportive team that values collaboration and excellence.
EEO / Inclusion
In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.
Technical Manager in Gateshead employer: Biscuit International UK Limited
Contact Detail:
Biscuit International UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager in Gateshead
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to current employees at Biscuit International. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in food manufacturing and quality management. Share specific examples of how you've tackled challenges in previous roles to show you're the right fit for the Technical Manager position.
✨Be Ready for the Unexpected
Since this role requires flexibility, be prepared for questions about how you handle out-of-hours work or travel. Have some examples ready that demonstrate your adaptability and commitment to getting the job done, no matter the circumstances.
✨Apply Through Our Website
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Biscuit International.
We think you need these skills to ace Technical Manager in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Manager role. Highlight your experience in food manufacturing and any relevant qualifications, like your Food Technology degree. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Biscuit International. Mention your experience with UK retailers and how you can contribute to our team. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving processes or successfully managing audits, we want to know how you've made an impact in your previous roles. Numbers and specific examples work wonders!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Biscuit International UK Limited
✨Know Your Technical Stuff
Make sure you brush up on your food technology knowledge and understand the key standards that Biscuit International adheres to. Be ready to discuss how your experience aligns with their requirements, especially around UK retailer practices and food safety.
✨Showcase Your Communication Skills
As a Technical Manager, you'll need to communicate effectively across borders. Prepare examples of how you've successfully managed relationships with customers and suppliers in the past. Highlight any experience you have in leading audits or project meetings.
✨Demonstrate Flexibility and Resilience
This role requires adaptability, so be prepared to discuss situations where you've had to adjust quickly to changes or challenges. Share specific examples that showcase your ability to thrive in fast-paced environments and manage multiple projects simultaneously.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their team dynamics, the challenges they face, and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
