Reception Co-ordinator

This range is provided by Bis Recruit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Bis Recruit

An established law firm is looking for a friendly, professional Reception Co-ordinator to work within their office in Central London. This role is to report to the Reception and Client Services Manager, within the Reception and Client Services Department. The department also comprises a Client Receptionist, Client Hospitality Coordinator and a Client Hospitality Assistant.

What We’re Looking For:

• Solid front-of-house experience from a professional services background
• Legal experience is not a must, but would, of course, always be beneficial
• Motivated and enthusiastic, with a warm and approachable professional manner
• Strong academics (specifically English and Maths)
• A calm, confident, resilient and organised individual who enjoys a variety of tasks
• Brilliant communication, attention to detail and time management
• Highly accurate and with a keen attention to detail in all areas of work
• A lateral thinker, who can suggest new ideas
• A professional, willing and ‘can-do’ attitude
• Demonstrates a good ability to build and maintain working relationships across all areas of the business
• Excellent IT skills, including advanced working knowledge of Microsoft Word and Office packages, working knowledge of document management system and e-filing

Key Responsibilities Include:

• Client & Visitor Experience: Greet visitors professionally, manage meeting room bookings, prepare rooms for meetings/events and handle calls promptly
• Team Leadership: Provide guidance and motivation when the Manager is absent; oversee workflow, rotas, holidays and cover to ensure smooth operations
• Quality Assurance: Regular checks of reception and client-facing areas; liaise with hospitality for supplies
• Event Coordination: Work with event hosts and PAs to ensure proper setup for internal/external events
• Meeting Room Management: Handle AGM and training setups
• Administrative Tasks: Order stationery, manage stock checks, review invoices, process expenses, maintain supplier contacts and update systems (e.g., Eptura Engage, switchboard)
• Switchboard Oversight: Ensure courteous call handling, accurate system updates and quick resolution of IT issues
• Issue Resolution: Take ownership of problems and elevate major issues to the Head of Business Services when necessary

The Extras:

Working for this company brings a whole host of benefits, including but not limited to a generous annual leave package, private health and dental insurance, wellness perks and bonus schemes.

If you have the right experience, please apply today!

Thank you for your interest in the above position. Whilst we’d love to get back to everyone who applies to our roles, we are a small team so will only be in touch if your application is successful. In the meantime, you can view our other permanent and temporary vacancies on our website. We wish you all the best in your job search ~ Bis Recruit

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Administrative, Project Management, and Customer Service
• Industries: Law Practice

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