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- Tasks: Manage events, liaise with clients, and provide top-notch reception services.
- Company: Join a welcoming team in the vibrant heart of Covent Garden.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of exciting events and make a real impact in client experiences.
- Qualifications: Experience in front-of-house roles and strong organisational skills.
- Other info: Flexible hours with occasional late finishes for events.
The predicted salary is between 30000 - 33000 £ per year.
Client Experience Coordinator in Covent Garden, London. Salary: £30,000–£33,000 per annum. Shifts on a rota: 8am–4pm, 8:30am–4:30pm, 11am–7pm, with occasional late finishes up to 11pm for events. This is a temp to perm role, ideally to start on 5/1.
Are you a people-focused professional who thrives in a front-of-house role and loves the buzz of organising events? This is a fantastic opportunity to join a welcoming team in the heart of Covent Garden as a Client Experience Coordinator.
What you’ll be doing:- Events
- Liaise with clients and suppliers to manage the full event lifecycle.
- Book and plan events, workshops, and provide AV support in meeting rooms.
- Raise invoices and ensure smooth event delivery.
- Reception
- Be the first point of contact on reception.
- Meet and greet clients and visitors with professionalism and warmth.
- Answer a busy switchboard and manage the shared inbox.
- Facilities Coordination
- Process invoices and support building operations.
- Open and close the building as required.
- Act as Fire Marshal and First Aider (training provided).
- Experienced in front-of-house or reception roles, ideally with event coordination exposure.
- Highly organised, proactive, and confident in managing multiple responsibilities.
- Comfortable working flexible hours, including occasional late evenings for events.
- Someone with an easy commute to Covent Garden.
Why join? This is a busy, varied role where no two days are the same. You’ll be part of a supportive team, combining reception duties with event organisation in a vibrant central London location.
If you’re ready to bring energy, organisation, and a client-first approach to this exciting role, apply today!
Client Experience Coordinator employer: Bis Recruit
Contact Detail:
Bis Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Experience Coordinator role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. Practise common interview questions, especially around event coordination and client interaction, so you can showcase your skills confidently.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for client experience shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Experience Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Experience Coordinator role. Highlight any front-of-house or event coordination experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client experience and how your background makes you an ideal candidate for this role in Covent Garden.
Showcase Your Organisational Skills: Since this role involves juggling multiple tasks, give us examples of how you’ve successfully managed events or busy reception areas in the past. We love seeing your organisational prowess in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bis Recruit
✨Know Your Events
Familiarise yourself with the types of events the company typically hosts. Be ready to discuss how you would manage different aspects of event coordination, from liaising with clients to handling AV support. This shows your enthusiasm and understanding of the role.
✨Showcase Your Front-of-House Experience
Prepare examples from your past roles that highlight your front-of-house skills. Think about times when you’ve successfully greeted clients or managed a busy reception area. This will demonstrate your ability to create a welcoming atmosphere.
✨Demonstrate Organisation Skills
Since this role requires juggling multiple responsibilities, come prepared with examples of how you’ve stayed organised in previous jobs. Discuss tools or methods you use to keep track of tasks and deadlines, which will show you’re proactive and efficient.
✨Be Ready for Flexibility
The job involves working flexible hours, including late finishes. Be honest about your availability and express your willingness to adapt to the needs of the team. This will reflect your commitment and readiness to contribute to the dynamic environment.
