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- Tasks: Manage customer accounts, ensuring mutual value and excellence in service.
- Company: Dynamic company in the FMCG and logistics sector.
- Benefits: Competitive salary of £75,000 and flexible working options.
- Why this job: Lead negotiations and drive continuous improvement in a fast-paced environment.
- Qualifications: Experience in account management within FMCG or logistics is essential.
- Other info: Opportunity for career growth and development in a supportive team.
The predicted salary is between 60000 - 90000 £ per year.
Location: Midlands - Flexible
Salary: £75,000
Summary: The Contract Manager will oversee the Customer Account Plan ensuring the customer relationship enjoys mutual value to include excellence in customer service, cost to serve, profitability, H&S, continuous improvement and wallet growth. The Contract Manager will be responsible for managing larger accounts and will build and grow the customer relationships.
Key Responsibilities:
- To ensure the business retains and grows existing customer accounts with commercials that enable the business to achieve and surpass its budgeted profit target. This will include engaging with site leadership teams to review customer and supplier commercial arrangements, in addition to operational support and productivity analysis.
- Manage and maintain an account plan for all customers. This will include the customers' strategy, the client's value in supporting the strategy, relationship mapping and contract and rate renewals.
- Lead negotiations with customers to establish favourable terms and conditions that align with the company's strategic objectives. Negotiate pricing, service levels, performance metrics, and other contract terms to achieve cost savings and service enhancements.
- Engagement with site leadership and internal stakeholders to ensure continuous improvement measures are in place to drive the operational effectiveness of the contract and ensure contract adherence.
Key Skills/Experience:
- Proven experience as an Account Manager within FMCG, retail, or temperature-controlled warehousing & final mile distribution.
- Strong understanding of chilled and frozen supply chains, including compliance, handling requirements, and time-critical flows.
- Experience and knowledge of distribution, warehouse operations and supply chain management concepts, including transportation modes, inventory management, and distribution networks.
- Ability to demonstrate Commercial Awareness with customers and suppliers.
- Excellent analytical skills with the ability to interpret complex contractual documents and financial data.
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Contract Manager in Towcester employer: Bis Henderson
Contact Detail:
Bis Henderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Towcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on LinkedIn. You never know who might have the inside scoop on a Contract Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can add value as a Contract Manager. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your negotiation skills! As a Contract Manager, you'll need to lead negotiations with customers. Role-play scenarios with friends or mentors to build your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Contract Manager in Towcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Contract Manager role. Highlight your experience in account management, especially within FMCG or retail, and showcase any relevant achievements that demonstrate your ability to grow customer relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills like negotiation and commercial awareness, and how they align with our goals at StudySmarter.
Showcase Analytical Skills: Since the role requires strong analytical skills, be sure to include examples of how you've interpreted complex data or contractual documents in your previous roles. This will show us you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Bis Henderson
✨Know Your Numbers
As a Contract Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to customer accounts and be ready to discuss how you've used data to drive profitability in previous roles.
✨Showcase Your Negotiation Skills
Prepare examples of successful negotiations you've led in the past. Highlight how you established favourable terms and conditions that benefited both parties. This will show your potential employer that you can handle the complexities of contract management.
✨Understand the Supply Chain
Familiarise yourself with chilled and frozen supply chains, as well as distribution and warehouse operations. Be prepared to discuss how your knowledge can contribute to operational effectiveness and continuous improvement in the role.
✨Build Rapport
Since relationship management is key, practice building rapport during the interview. Engage with your interviewer by asking insightful questions about their customer relationships and demonstrating your interest in their business strategy.