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- Tasks: Lead a dynamic team to deliver top-notch customer service and drive sales growth.
- Company: Join a respected warehousing and storage business with a strong UK presence.
- Benefits: Competitive salary up to £32,000 plus benefits.
- Why this job: Make a real impact by enhancing customer experience and branch performance.
- Qualifications: 2+ years of management experience in customer-facing roles required.
- Other info: Flexible shifts including weekends; great opportunity for career advancement.
The predicted salary is between 32000 - 32000 £ per year.
Ensure all your application information is up to date and in order before applying for this opportunity. Up to £32,000 plus benefits.
An exciting opportunity has arisen for a Branch Manager to join a highly respected and well-established warehousing and storage business with a strong presence across the UK. The role will have responsibility for leading the on-site team at the Bristol branch and ensuring that customer experience is excellent and branch performance is at the required level. This is a site-based role.
Key Responsibilities:- Coaching, leading and motivating the branch team to deliver exceptional customer service, ensuring sales and financial targets are met.
- Overlooking individual performance to identify patterns, areas for improvement and resolving operational issues.
- Develop and maintain existing accounts whilst driving revenue growth through upselling and new business acquisition.
- Oversee the letting of storage rooms and office space, manage merchandise sales and follow up on customer enquiries.
- Ensure the smooth day-to-day operation of the branch.
- At least 2 years' management experience in a customer-facing role, ideally within sales, retail or hospitality.
- A minimum of 2 years' management or supervisory experience.
- Proficient in the use of Microsoft Office Suite and general computer systems.
- Flexibility to work scheduled shifts, including weekends, as required by the business.
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Branch Manager in Newport employer: Bis Henderson
Contact Detail:
Bis Henderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Newport
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and up to date. We want to see a professional photo, a catchy headline, and a summary that highlights your management experience and customer service skills.
✨Tip Number 2
Networking is key! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give you insider info about the branch culture and what they really value in a Branch Manager.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. We suggest using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Branch Manager in Newport
Some tips for your application 🫡
Keep It Relevant: Make sure your CV and cover letter highlight your management experience, especially in customer-facing roles. Tailor your application to show how your skills align with the Branch Manager position.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to lead a team and drive revenue growth. Numbers and examples can really make you stand out!
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through. A friendly tone can help convey your passion for customer service and team leadership.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Bis Henderson
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and operations. Research their presence in the warehousing and storage sector, especially in Bristol. This will help you demonstrate your genuine interest and understanding of the role.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or managed a team. Highlight how you resolved conflicts or improved performance to show you can handle the responsibilities of the role.
✨Customer Service is Key
Since the role focuses on delivering exceptional customer service, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would maintain high standards of service and drive revenue growth through customer satisfaction.
✨Be Ready for Operational Questions
Expect questions about managing day-to-day operations and resolving issues. Prepare to discuss your experience with operational challenges and how you’ve implemented solutions in previous roles. This will show that you’re capable of ensuring smooth branch operations.