At a Glance
- Tasks: Coordinate post delivery operations and ensure excellent service standards.
- Company: Join a growing logistics company with a focus on teamwork.
- Benefits: Competitive salary, Monday to Friday hours, and supportive work environment.
- Other info: Great opportunity for career growth in the logistics sector.
- Why this job: Be part of a dynamic team driving performance in logistics.
- Qualifications: Experience in claims handling and strong communication skills required.
The predicted salary is between 27830 - 27830 £ per year.
Post Delivery Coordinator £27,830.40 Monday - Friday - 40 hours a week Ashby De La Zouch Our client are continuing to expand and we are currently seeking an experienced Post Delivery Coordinator within there Operations team, supporting the delivery of large-scale contracts.
The purpose of the role is to drive excellent internal and external performance across all areas of Post Delivery activity, in line with customer contractual requirements and legal compliance.
Role
Responsibilities: Handle claims in line with RHA Conditions of Carriage, ensuring they are investigated, progressed and closed within the required timescales, escalating where appropriate.
Maintain accurate, timely communication with clients and operating partners to sustain high standards of service.
Manage POD performance, ensuring PODs are captured, accurate and returned within the contracted timescale.
Process and track returns, escalating where appropriate.
Manage debrief performance through proactive haulier engagement and internal process improvement.
Manage delivery exceptions, refusals and discrepancies, through to resolution.
Maintain accurate databases and records, providing a full audit trail for all transactions with customers and subcontractors.
Create and maintain reports as required, ensuring data accuracy and timely distribution.
Provide general support to the contract team and wider Operations team as required.
Key Skills Previous experience handling claims is essential Previous administration or customer service experience.
Excellent administration skills.
Excellent IT skills.
Experience of using Windows 10 in a business capacity.
Excellent communication skills, including a polite telephone manner Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry.
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
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Post Delivery Coordinator in Leicester employer: Bis Henderson
As a leading logistics business, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our Senior Contract Managers enjoy competitive benefits, including professional development opportunities and a supportive environment that encourages career growth. Located in a vibrant area, our team members benefit from a strong sense of community and the chance to make a meaningful impact in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Post Delivery Coordinator in Leicester
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bis Henderson and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bis Henderson!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bis Henderson keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Post Delivery Coordinator in Leicester
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bis Henderson:This is your chance to really connect with the team at Bis Henderson. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bis Henderson
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bis Henderson.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bis Henderson that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bis Henderson. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
