At a Glance
- Tasks: Lead and optimise warehouse operations to ensure timely order fulfilment.
- Company: Join a dynamic online retailer in Keynsham with a focus on innovation.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on continuous improvement and team development.
- Why this job: Make a real impact by ensuring customers receive their orders accurately and on time.
- Qualifications: Experience in warehouse management and strong leadership skills required.
Location: Keynsham
Salary: £48,000 - £58,000 DOE
Summary:
We are looking for an experienced Fulfilment Manager to take ownership of the outbound warehouse performance from order release through to carrier handover within an online retailer. Based in Keynsham, this is a hands-on leadership role focused on turning forecast and live demand into clear labour and shift plans, keeping flow under control hour by hour, protecting carrier cut-offs and ensuring customers receive their orders safely, accurately and on time.
Key Responsibilities:
- The Fulfilment Manager will lead disciplined shift execution across pick, pack, consolidation and dispatch, developing Team Leaders and embedding standard ways of working that deliver service, productivity and quality consistently.
- Translate forecast and live order demand into daily and shift labour plans.
- Own the pick, pack, consolidation and dispatch performance, ensuring orders are completed before carrier cut-off.
- Monitor plan versus actual performance by shift and hour, identifying risk early and rebalancing resources quickly.
- Set and sustain standard work, workstation discipline, clear routines and effective shift handovers.
- Lead, coach and develop Team Leaders across safety, pace, quality, attendance and accountability.
- Oversee and improve the warehouse layout.
Experience:
The successful candidate will be a visible, fair and exacting warehouse leader with the operating grip to plan flow, coach frontline leaders and maintain control across busy fulfilment shifts.
- Proven experience managing fulfilment, warehouse operations or outbound distribution in a fast-paced, customer-led environment.
- Strong people leadership skills, with experience developing Team Leaders or Supervisors across multiple shifts.
- Confident using labour plans, hourly performance data and operational KPIs to make timely decisions.
- Able to sustain safety, quality, productivity and attendance standards through clear routines and follow-up.
- Understands the connection between inbound accuracy, replenishment, pick-face availability and outbound service performance.
- Comfortable being floor-based, visible and hands-on while still bringing structure, discipline and continuous improvement.
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Fulfilment Manager employer: Bis Henderson
As a leading logistics business, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our Senior Contract Managers enjoy competitive benefits, including professional development opportunities and a supportive environment that encourages career growth. Located in a vibrant area, our team members benefit from a strong sense of community and the chance to make a meaningful impact in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bis Henderson and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bis Henderson!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bis Henderson keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bis Henderson:This is your chance to really connect with the team at Bis Henderson. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bis Henderson
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bis Henderson.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bis Henderson that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bis Henderson. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
