At a Glance
- Tasks: Lead a dynamic 24/7 FMCG operation, driving performance and customer satisfaction.
- Company: Join a leading logistics company focused on operational excellence.
- Benefits: Competitive salary of £70,000-£75,000 plus an attractive benefits package.
- Other info: Opportunity for career growth in a fast-paced, engaging environment.
- Why this job: Make a real impact by inspiring teams and enhancing service delivery.
- Qualifications: Proven experience in FMCG and exceptional leadership skills required.
The predicted salary is between 70000 - 75000 £ per year.
Location: Plymouth
Salary: £70,000-£75,000 plus benefits package
Summary: We are seeking an exceptional General Manager to lead a 24/7 FMCG operation. This is a high-profile leadership role with full responsibility for warehousing and transport, ensuring operational excellence, customer satisfaction, and commercial performance across a fast-paced distribution environment. This opportunity is ideally suited to a strong people leader who can inspire teams, build engagement, and create a high-performance culture while maintaining a relentless focus on service, efficiency, and continuous improvement.
Key Responsibilities:
- Lead the overall performance of a 24/7 warehousing and transport operation
- Drive a culture of engagement, accountability, and operational excellence across all levels of the business
- Develop and motivate management teams, ensuring succession planning and talent development are embedded throughout the operation
- Take full ownership of site KPIs, budgets, customer service levels, and financial performance
- Ensure warehouse and transport functions operate safely, efficiently, and in line with all compliance requirements
- Build strong relationships with customers and key stakeholders, acting as a trusted operational partner
- Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and service delivery
- Deliver commercial objectives while maintaining a strong focus on customer satisfaction and operational standards
Key Skills/Experience:
- Proven General Manager experience within FMCG, logistics, distribution environments
- Strong background across both warehousing and transport operations
- Exceptional leadership skills with a genuine passion for people development and engagement
- Commercially astute with experience managing budgets, costs, and operational performance
- Experience leading large teams within complex, fast-paced operations
- Strong customer focus with the ability to build long-term relationships and deliver service excellence
- Track record of driving change, continuous improvement, and operational efficiencies
- Resilient, hands-on, and comfortable operating within a demanding 24/7 environment
General Manager in Exeter employer: Bis Henderson
Join a dynamic and innovative team in Plymouth as a General Manager, where you will lead a 24/7 FMCG operation with a strong emphasis on operational excellence and employee engagement. Our company fosters a high-performance culture, offering extensive growth opportunities and a comprehensive benefits package that supports your professional development and well-being. Experience the unique advantage of working in a fast-paced environment that values collaboration, continuous improvement, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG and logistics sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on a General Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational challenges and think about how you can bring value. Tailor your examples to show how you've driven change and improved performance in similar environments.
✨Tip Number 3
Showcase your leadership style! During interviews, share stories that highlight your ability to inspire teams and drive engagement. Remember, they want to see how you can create a high-performance culture in a fast-paced setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace General Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership roles and any achievements in FMCG or logistics that show you’re the perfect fit for this General Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading teams and driving operational excellence. Share specific examples of how you've built engagement and improved performance in past roles.
Showcase Your People Skills:Since this role is all about inspiring teams, make sure to emphasise your people management experience. Talk about how you've developed talent and fostered a high-performance culture in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Bis Henderson
✨Know Your Numbers
As a General Manager, you'll need to be on top of your KPIs and financial performance. Brush up on the key metrics relevant to the FMCG sector, like inventory turnover and customer satisfaction scores. Being able to discuss these confidently will show that you understand the business inside out.
✨Showcase Your Leadership Style
This role is all about people management, so be ready to share examples of how you've developed teams in the past. Think about specific instances where you've inspired engagement or driven a culture of accountability. Highlighting your leadership style will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific challenges in a 24/7 operation. Prepare scenarios related to operational excellence, customer service issues, or team dynamics. Practising your responses will help you articulate your thought process and decision-making skills effectively.
✨Build Relationships
Since this role involves liaising with customers and stakeholders, think about how you can demonstrate your relationship-building skills. Share examples of how you've successfully collaborated with others in previous roles, and be prepared to discuss how you would approach building trust in this new position.
