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- Tasks: Lead a dynamic team to deliver top-notch customer service and drive sales growth.
- Company: Join a respected warehousing and storage business with a strong UK presence.
- Benefits: Competitive salary up to £32,000 plus benefits.
- Why this job: Make a real impact by enhancing customer experience and branch performance.
- Qualifications: 2+ years of management experience in customer-facing roles required.
- Other info: Flexible shifts, including weekends, in a vibrant work environment.
The predicted salary is between 32000 - 32000 £ per year.
Ensure all your application information is up to date and in order before applying for this opportunity. Up to £32,000 plus benefits.
An exciting opportunity has arisen for a Branch Manager to join a highly respected and well-established warehousing and storage business with a strong presence across the UK. The role will have responsibility for leading the on-site team at the Bristol branch and ensuring that customer experience is excellent and branch performance is at the required level. This is a site-based role.
Key Responsibilities:- Coaching, leading and motivating the branch team to deliver exceptional customer service, ensuring sales and financial targets are met.
- Overlooking individual performance to identify patterns, areas for improvement and resolving operational issues.
- Develop and maintain existing accounts whilst driving revenue growth through upselling and new business acquisition.
- Oversee the letting of storage rooms and office space, manage merchandise sales and follow up on customer enquiries.
- Ensure the smooth day-to-day operation of the branch.
- At least 2 years' management experience in a customer-facing role, ideally within sales, retail or hospitality.
- A minimum of 2 years' management or supervisory experience.
- Proficient in the use of Microsoft Office Suite and general computer systems.
- Flexibility to work scheduled shifts, including weekends, as required by the business.
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Branch Manager in Bath employer: Bis Henderson
Contact Detail:
Bis Henderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Bath
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and up to date. We want to see your skills and experience shine through, so add those key achievements that make you stand out!
✨Tip Number 2
Networking is key! Reach out to people in the industry or current employees at the company. A friendly chat can give you insider info and might just help us get your foot in the door.
✨Tip Number 3
Prepare for the interview by researching the company and its culture. We want to know how you can fit into their team and contribute to their success, so come armed with examples of how you've led teams and improved customer service.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Branch Manager in Bath
Some tips for your application 🫡
Get Your Info Sorted: Before you dive into the application, make sure all your details are up to date. This includes your CV and any other relevant documents. We want to see your best self, so don’t skip this step!
Tailor Your Application: Take a moment to customise your application for the Branch Manager role. Highlight your management experience and customer service skills that match what we’re looking for. It shows us you’re serious about the position!
Show Off Your Achievements: When writing your application, don’t just list your duties from previous jobs. Share specific achievements and how you’ve made a difference in your past roles. We love to see results!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bis Henderson
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and operations. Research their presence in the warehousing and storage sector, especially in Bristol. This will help you demonstrate your genuine interest and understanding of the role.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you successfully coached or motivated a team. Highlight how you resolved operational issues and improved performance, as this will resonate well with the interviewers.
✨Customer Service is Key
Since the role focuses on delivering exceptional customer service, think of specific instances where you went above and beyond for customers. Be ready to discuss how you would maintain high standards of service and drive revenue growth through upselling.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to branch management. Practice responding to scenarios about handling difficult customers or managing team conflicts. This will show your problem-solving skills and ability to think on your feet.