Location: Plymouth
Salary: £70,000-£75,000 plus benefits package
Summary
We are seeking an exceptional General Manager to lead a 24/7 FMCG operation. This is a high‑profile leadership role with full responsibility for warehousing and transport, ensuring operational excellence, customer satisfaction, and commercial performance across a fast‑paced distribution environment. This opportunity is ideally suited to a strong people leader who can inspire teams, build engagement, and create a high‑performance culture while maintaining a relentless focus on service, efficiency, and continuous improvement.
Key Responsibilities
- Lead the overall performance of a 24/7 warehousing and transport operation
- Drive a culture of engagement, accountability, and operational excellence across all levels of the business
- Develop and motivate management teams, ensuring succession planning and talent development are embedded throughout the operation
- Take full ownership of site KPIs, budgets, customer service levels, and financial performance
- Ensure warehouse and transport functions operate safely, efficiently, and in line with all compliance requirements
- Build strong relationships with customers and key stakeholders, acting as a trusted operational partner
- Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and service delivery
- Deliver commercial objectives while maintaining a strong focus on customer satisfaction and operational standards
Key Skills/Experience
- Proven General Manager experience within FMCG, logistics, distribution environments
- Strong background across both warehousing and transport operations
- Exceptional leadership skills with a genuine passion for people development and engagement
- Commercially astute with experience managing budgets, costs, and operational performance
- Experience leading large teams within complex, fast‑paced operations
- Strong customer focus with the ability to build long‑term relationships and deliver service excellence
- Track record of driving change, continuous improvement, and operational efficiencies
- Resilient, hands‑on, and comfortable operating within a demanding 24/7 environment
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
