At a Glance
- Tasks: Lead a large FMCG operation and drive operational excellence.
- Company: Dynamic company in Northampton with a vibrant culture.
- Benefits: Competitive salary, car, and excellent benefits package.
- Other info: Opportunity for entrepreneurial leaders to innovate and grow.
- Why this job: Make a genuine impact while inspiring a large team.
- Qualifications: Experience in freight and 3PL, managing large teams.
The predicted salary is between 95000 - 115000 £ per year.
Location: Northampton
Salary: £95,000-£115,000, car, and excellent benefits package
We are looking for an exceptional General Manager to lead a large FMCG operation based in Northampton. This is a high-impact role for a strong, commercially driven leader who can manage significant operational scale while creating a culture that is inclusive, vibrant, innovative, and focused on making a genuine difference. The successful candidate will have a strong combination of freight and 3PL experience, with a proven track record of managing large teams and multiple support functions. You will be responsible for driving operational excellence, commercial performance, customer service, and continuous improvement across the operation. This is an opportunity for an entrepreneurial leader who doesn't simply maintain the status quo but actively looks for better ways of working, embraces innovation, and inspires their teams to achieve more.
Key Responsibilities:
- Take full ownership of the day-to-day operation and overall site performance
- Lead and develop a workforce of 250+ employees
- Manage all operational support functions, ensuring effective collaboration across the business
- Utilise your experience across both freight and 3PL environments to drive operational excellence
- Set clear operational, commercial, and service objectives and ensure delivery against them
- Manage budgets, costs, KPIs, and overall commercial performance
- Drive continuous improvement, innovation, and operational efficiency
- Build strong relationships with customers, suppliers, and internal stakeholders
- Ensure high standards of compliance, Health & Safety, quality, and customer service
- Develop a strong leadership team and create a culture of accountability and empowerment
- Identify opportunities to grow the operation and improve profitability
- Challenge existing processes and introduce new ideas, technology, and ways of working
- Ensure the operation remains agile and responsive in a fast-moving environment
Key Skills/Experience:
- Proven experience operating at General Manager or senior operational leadership level
- Strong background across both freight and 3PL
- Proven experience managing 250+ people
- Experience managing multiple operational support functions
- Highly commercially aware, with strong understanding of budgets, KPIs, cost control, and profitability
- Exceptional attention to detail and a structured approach to operational management
- Strong customer and stakeholder management skills
- Proven track record of driving continuous improvement and change
- Entrepreneurial mindset with a passion for innovation
- Excellent people leadership and team development skills
- Resilient, energetic, and comfortable making decisions in a fast-paced environment
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
General Manager in Northampton employer: Bis Henderson Recruitment
At Bis Henderson Recruitment, we pride ourselves on being an excellent employer that values proactive leadership and teamwork. Located in the vibrant town of Redditch, our work culture fosters collaboration and innovation, providing ample opportunities for employee growth and development. With a focus on compliance and customer satisfaction, we offer a dynamic environment where your contributions are recognised and rewarded.
